Kenzi Solazur Hotel

探索 Kenzi Solazur Hotel
7.0
愉快體驗
來自 1,008 則評論
清潔度

7.4

房間舒適度

7.0

地點

8.4

服務與設施

7.2

旅行者評論 Kenzi Solazur Hotel

每頁評論數
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40
精選評論
HUIJIA
icon-與伴侶同行
與伴侶同行
10.0
/10
407 幾週前評論

Hotels.com verified review

愉快的入住,酒店位置优越,靠近沿河大道,火车站等,距离老城也不远,早饭后可溜达到麦地那~
Winnie
6.0
/10
435 幾週前評論

Expedia Group verified review

首先,我們在Expedia訂的是海景房,取房後發現是後街景房,我們立即致電前台及房務部,兩處也沒有人接聽。後來我們發現房內沒有電視搖控器,要求他們送回,也等了半小時。 於是我們直接走到酒台前台說明情況,職員只回答因為海景房滿客,未能安排。我們即時展示訂房證明,我們是已付費留海景房的,但職員只不停說沒有海景房,幫不了我們。期間她亦有向前台其他資深職員查詢,但那些職員只是黑面拒絕,完全沒有考慮我們已付費訂房的事實!實在另人氣憤!(已即時透過網頁向Expedia反映,但仍未得到回覆,唯有在此說明。) 其次check in時,夜更的職員已即時收取我們的城市稅,但在check out時,早更的職員態度不佳向我們表示未收取,我們又要再次說明,她們再翻查紀錄後,才表示其他同事已收取。 前台職員是很代表公司的形象,我們實在不明白為什麼他們的態度能這麼差劣? 其他房內設備也可接受,惟空調系統是接駁中央系統,偶爾會有煙味傳出。(我訂禁煙房的,並對煙味很敏感,很少味道已會不適) 另外酒店面對的海景是漂亮的,位置也尚算方便,但整體來說,我也不會再選擇這樣的酒店。
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Imran
icon-與朋友同行
與朋友同行
10.0
/10
13 幾週前評論

Expedia Group verified review

We had a wonderful stay at Kenzi Solazur Hotel. A special thank you to Mariam and Ouisele for their outstanding customer service they were friendly, attentive, and made us feel genuinely welcome from the moment we arrived. They answered all our questions and queries with professionalism and care. Their excellent service really made our experience memorable. Highly appreciated!
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Antonio Jose
icon-與親友同行 與朋友同行
與親友同行 與朋友同行
10.0
/10
13 幾週前評論

Hotels.com verified review

Quarto confortável (requer de alguns reparos), mas nada que comprometa a estadia, café da manhã excepcional, localização para mim perfeita, quartos com vista mar é incrível, estacionamento grátis com manobrista, esse é meu hotel favorito em Tanger.
PRAKASH
icon-與朋友同行
與朋友同行
4.0
/10
13 幾週前評論

Expedia Group verified review

Reception staff not good at dealing with issues and always long queues to be seen Twice I called reception to have someone to come and unlock my windows and no one turned up Also Air Conditioning wasn’t working I noticed a lot of people had the same issue Eventually they changed my room to sea view but it was very noisy outside at night Overall it’s not a hotel I would return to
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Arfan
icon-與親友同行 與朋友同行
與親友同行 與朋友同行
10.0
/10
13 幾週前評論

Hotels.com verified review

I had a really time at this hotel. Looked very new & I was happy with the refurbishment. The cleaner was very good at her job called Geeta - was very helpful. Thanks Arfan Hussain
Abdellatif
icon-與親友同行 家庭
與親友同行 家庭
8.0
/10
13 幾週前評論

Hotels.com verified review

Très bon hôtel bien situé.
Susan
icon-與伴侶同行
與伴侶同行
6.0
/10
14 幾週前評論

Hotels.com verified review

Hotel was nice, unfortunately the pool was being renovated and parts of the hotel. Although we did know this before we arrived. So scored amenities lower. Staff were helpful. Breakfast was good. We had a sea view which was nice, but the room was hot, already moved rooms once so decided to stay with room even though couldn’t get air con to work. Had windows open but the busy Main Street was noisy with racers during the night. Good location, walkable from port. Old town, shopping and restaurants all nearby. Lovely sandy beach across the road. Beach was very littered though. All in all good hotel for Tangiers.
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David
icon-家庭
家庭
4.0
/10
14 幾週前評論

Expedia Group verified review

Although advertised, all the hotel's facilities are under construction. We chose this site for the gym and pool, which are both closed.
Mustapha
icon-與兒童同行
與兒童同行
6.0
/10
14 幾週前評論

Expedia Group verified review

Hôtel de bon standing. Seul bémol: La salle qui permet de visualiser les matchs de foot est mal gérée.
Maricris
icon-與伴侶同行
與伴侶同行
8.0
/10
15 幾週前評論

Expedia Group verified review

Location, breakfast great.
Xavier
8.0
/10
15 幾週前評論

Hotels.com verified review

Bon accueil, Hôtel bien placé, globalement très propre, À noter : Hôtel, en rénovation où il est urgent de changer les huisseries pour l'isolation phonique. Le bruit des voitures et des klaxons toute la nuit, ne facilitent pas le sommeil.
Mustapha
10.0
/10
16 幾週前評論

Expedia Group verified review

Chambre vue sur mer magnifique
Aaladin
icon-與伴侶同行
與伴侶同行
8.0
/10
17 幾週前評論

Hotels.com verified review

Clean room with sight on swimming pool ( not so nice) Room this time was quiet Breakfast was good, they could improve by adding more options
Damir
icon-與兒童同行
與兒童同行
8.0
/10
17 幾週前評論

Expedia Group verified review

Gorgeous property, spectacular views and excellent breakfast. I’m sure will be even better after renovations!
Juha
icon-與伴侶同行
與伴侶同行
6.0
/10
18 幾週前評論

Hotels.com verified review

- Room was clean with a nice view to the beach - Hotel staff was nice and helpful - Ramadan changed a lot of things. It would have been helpful to give info to the customers, since we know nothing about it. For example the spa was closed, but we didn't know about it. - There are some renovations going on and we couldn't use the gym. Again, it wasn't mentioned anywhere. - There's a bar at the hotel restaurant, but because it's a muslim country, the seleccion is not wide.
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Chloe
icon-與伴侶同行
與伴侶同行
10.0
/10
19 幾週前評論

Expedia Group verified review

Lovely modern, clean hotel in a great location. This is located on the main corniche opposite the beach and a walk away from the medina, Kasbah etc. Didn’t get to use the pool as closed until warmer weather but it looked nice. Breakfast was 10 euros per day per person and was a good buffet selection of hot and cold foods. Basket parking very easy and helpful. Overall very pleasant stay and would stay here again
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Layeequddin
icon-
10.0
/10
22 幾週前評論

Expedia Group verified review

It was a pleasant experience staying at this property. Clean, comfortable, great location and excellent staff.
Rajae
4.0
/10
22 幾週前評論

Expedia Group verified review

Coupure d’électricité, chambre laisse entrer beaucoup de fruit par la fenêtre. Avec un bébé pas évident. Lit de bébé reçu seulement plus tard et des travaux en journée (bruit)
Mehdi
4.0
/10
23 幾週前評論

Expedia Group verified review

Arrivé avec des travaux dans le hall. Vue sur piscine non entretenu et un parking délabré. Chambre très étroite pour 3 personnes.
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