職員服務態度有改善的空間

房間大及清潔舒適。服務很好，員工英文可以溝通。

有自家「金之湯」泉源是優勢，加上優質的服務生和美味的膳食，價錢稍高一點也是無可厚非。唯WiFi的速度有點跟不上。

good

浸溫泉非常好，環境美麗。

酒店有新館同舊館，在1/F有通道相連，方便住客使用温泉設施。酒店一共有3個免費温泉供使用，新館的比較大，設計比較現代。一泊二食食材新鮮，賣相非常好，職員服務殷切，進食餐廳私隱度高，值得一試。

a weekend night out during business trip in Osaka. the hotel is a bit walk from the train station. the receptionist and waitress speak good English. the Onsens are fantastic with three to choose from. breakfast and dinner set meals are delicate with local produces.

The hotel is amazing with different types of onsen, especially the outdoor onsen that everyone should try. The staff are nice and helpful and no problem with English. The view is wonderful as well as a little river across the hotel.

hotel has excellent onsen facilities though the dinner set can be better

設施很舊，客房内晚上會在爬蟲及小昆蟲，可能這是山區，我們這些城市人住不太習慣。食物非常普通，以一天4xxx多的和式房間的價格，算是達不到應該有的水準，最糟的是，服務人員態度不友善，第一次在日本遇到那麼沒有禮貌的服務生，非常驚訝！我的天呀！我居然還訂了兩天，人生一大折磨！

The hotel is clean. The service, breakfast & dinner are really great and for money value. I also highly appraise their staff. They are well trained and serving with sincere attitude.

雖然離溫泉街有點遠，要上落山。但酒店內室內外溫泉俱備。所提供的早晚餐十分豐富美味。招呼周到，買工態度一流。

地方很大很乾淨。有能操普通話的員工。位置很方便。很適合給有小朋友的家庭。食物也很滿意。最愛它的露天風呂。

Good service, food is delicious and nice mountain view.

非常優美舒服的環境，服務一流

Really nice service and nice meal, the staffs are good, polite and with good smile~ the hot springs are nice too~ u can the hot spring bun and beer on the street, people are nice and good for relaxing, I will go there again

對於一個人旅遊算不錯嘅選擇。員工好友善，設備也可接受

服務人員很有禮貌.露天泡湯很讚, 早晚二餐也很讚, CP值超高

早晚餐都非常精緻，房間整潔，女士可免費穿和服，酒店設有大浴場

为我们服务餐食的服务员态度极好,并且很人性化,非常满意.