It seems the hotel is short staffed. Many times, if you need assistance from the front desk, you have to go to the bar or restaurant to get help. Our phone in the room was not working (we can answer but can't call out) and the support staff will come the next day to fix it (by then, we have checked out).

Near to St Helens port! Clean and comfort

酒店有兩個名字，有四星水準，服務可以，一般旅館.

闊落 舒適，湖景美，免費泊車，近出海釣魚，有露台

酒店紧挨在圣海伦斯的小码头附近，很安静，景色不错。

The room, staff and amenities were fine. Unfortunately the dining experience in the Restaurant was below average. Firstly for the prices charged you would expect table service. Secondly the premium steak ordered as medium rare came out past well done with some sorry excuses for seasonal vegetables. A competent Chef could not have allowed a steak that poorly prepared to be delivered. Overall this experience unfortunately tarnished what was on the whole an enjoyable stay.

Friendly staff, nice clean room with a good view and good food.

Great location, great restaurant, lovely spot, wonderful staff.

Clean, large

Very comfortable stay

Lovely place to stay. Great location and great restaurant. Had twin room which was clean. Beds needed underlay, but i know the king bed our friends had in their room was much more comfortable. Restaurant had good food and reasonably priced. Lovely receptionist at check in offered us an accesses room due to my cousin's Parkinsons distaste which we didn't take, but appreciated offer!

Spotlessly clean. Courteous staff. Great food in the restaurant.

Room was clean, spacious and the staff was very helpful

Very friendly staff, good breakfast in the restaurant, nice amenities (outdoor pool/indoor pool, gym)

Sehr idyllisches Hotel in genialer Lage. Zimmer aufgrund der Bauweise des Hotel leider sehr hellhörig. Das Personal war super freundlich und hilfsbereit. Man sollte in jedem Fall ein Zimmer mit Meerblick buchen, die Idylle ist absolut traumhaft. Das Frühstück wird als Guthaben für das a la carte Restaurant bereitgestellt.

Vieille hôtel mais bien entretenu

I loved this hotel. The room was nice and clean. It has everything I needed and the restaurant was really nice as well.

The spa is terrible does not function like a spa should and u can not use after 8.30 pm rooms are not sound proof staff manager is very rude for the price you pay its wrong also bird poo everywhere on balcony and also kettle plugs in on the floor never will i stay here again .

Nice view. Basic room

Walls are thin can easily hear noise from next rooms