It seems the hotel is short staffed. Many times, if you need assistance from the front desk, you have to go to the bar or restaurant to get help. Our phone in the room was not working (we can answer but can't call out) and the support staff will come the next day to fix it (by then, we have checked out).

Near to St Helens port! Clean and comfort

酒店有兩個名字，有四星水準，服務可以，一般旅館.

闊落 舒適，湖景美，免費泊車，近出海釣魚，有露台

酒店紧挨在圣海伦斯的小码头附近，很安静，景色不错。

Greatvplace to stay !!!

Nice big complex and great size room with a view of the lagoon. Unfortunate strong chemical cleaning smell we had to open the ranch sliders to air it out, fine after that.

Spa bath in room - amazing view & big deck to socialise on. Free parking.

Beautiful views and was a great base for exploring the east coast. The rooms were clean and had everything we needed, and the restaurant had a good variety of options available. Only down side was that walls were quite thin and could be a little noisy at times, but otherwise a fantastic stay!

We had an awesome view of the lake and the beautiful birdife from the clean room. They promoted bathrobes on the website, but no longer have them. Sunday afternoon drinks in the sunfilled deck listening to Tim Busby was fun. It was a short 10 minute drive to Billabong Bay, which was spectacular.

Clean room, staff superb especially Lindsey the receptionist when we arrived, she couldn’t have been more helpful. Good breakfast and easy access to most areas.

We didn’t eat breakfast but it looked lovely

Stayed 2 nights, walking distance to main shops

Beautiful big room so clean and light

We were very pleasantly surprised by this property. It has a certain understated charm.

Clean and newly renovated.

It is a very nice clean hotel. Room was large and very clean. Bed and pillows were not comfortable and should be replaced. Restaurant food was very good.

Staff were really friendly & helpful. We found our room fell short in that our garden room was looking at a dirt weed mound more than a garden. The curtains had no shears so we were open for any one to see in or in total darkness. Then after every shower we had to mop the floor as the bathroom was soaked as there was only a shower curtain that was too short. Then finally it was the first time we have stayed somewhere that didn’t have a toaster available plus the guest laundry was closed which is quite important when you are doing the lap of Tassie.

Clean and spacious rooms. Great dining room with excellent menus. Friendly staff. Excellent location

The room, staff and amenities were fine. Unfortunately the dining experience in the Restaurant was below average. Firstly for the prices charged you would expect table service. Secondly the premium steak ordered as medium rare came out past well done with some sorry excuses for seasonal vegetables. A competent Chef could not have allowed a steak that poorly prepared to be delivered. Overall this experience unfortunately tarnished what was on the whole an enjoyable stay.