It seems the hotel is short staffed. Many times, if you need assistance from the front desk, you have to go to the bar or restaurant to get help. Our phone in the room was not working (we can answer but can't call out) and the support staff will come the next day to fix it (by then, we have checked out).

Near to St Helens port! Clean and comfort

酒店有兩個名字，有四星水準，服務可以，一般旅館.

闊落 舒適，湖景美，免費泊車，近出海釣魚，有露台

酒店紧挨在圣海伦斯的小码头附近，很安静，景色不错。

Great facility, friendly staff, fantastic food, close to shops.

Receptionist Felicia was very helpful and efficient

Great location with large, clean rooms in a larger hotel for the area. The staff are ultra friendly and only too happy to help out with hotel or travel needs. We travelled there during winter but I

Lovely night with a water views from room 10. Awesome bed and very comfy. Bathroom very outdated and the shower was a corner unit , very squishy.

Great stay, safe, clean, great dinner in the restaurant.

The bed and mattress needed to be replaced it was very uncomfortable.

Staff were very friendly, great location and facilities.

Good property, old school type hotel in a good location.

Yes

Yez

Nice view, clean room, good staff

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Restaurant was ordinary

Friendly staff. Clean room. Nice views.

Had a very enjoyable one night stay. Reception staff were extremely helpful and friendly. Room was spacious very well appointed and clean. Sorry we could only stay the one night and definitely will stay again the next time I'm in St Helens.