Great venue and lovely staff. Good food with a Nepalese section. This is our 6th stay and we'll be back. Very convenient for Bath and West showground.

There were only a few people staying so our room was upgraded which was nice. Staff friendly. Parking good. Bar seemed well stocked. The meal was good. We had roast dinners and couldn’t eat it all. Breakfast was quite good but the cooked breakfast was a little too dry. Downsides 1. There was a constant loud humming noise in the room. No idea what it was. 2. A fire alarm went off for ages at about 4am. It was very loud. No phone call. No knock on the door. No explanation. No apologies. After the first one it went off another 3 or 4 times. 3. I messaged the hotel about the alarm and the humming noise. No response

Excellent place to stay nice and quiet excellent food staff really polite would recommend room excellent

Very friendly staff; clean, spacious, comfy executive room; comfy and welcoming bar/lounge area; very quiet location; first class food.

Lovely large bedrooms and spotlessly clean. I didn’t eat at hotel but husband and children said food in evening was average but a nice breakfast with lots of choice.

Second stay at this lovely hotel. Spotless room with everything you could need. Food fabulous, excellent portions and really nice and tasty. Staff kind and helpful 😊 Many thanks

The Crossways is a lovely, privately owned hotel with attentive staff, good food and great EV car charging

Lovely stay, breakfast included and was lovely, room was lovely and cosy

Fantastic as always. Great food, great room, great service.

Comfortable breakfast excellent pleasant staff. I would book afain

Bar had lots of choice. Room overall was clean, although the bin hasn't been emptied.The bed was comfy and the shower Easy and safe parking

Bar had lots of choices. The room was clean, although the bin hasn't been emptied. Comfy bed and a good working shower and bathroom. Very friendly staff. Breakfast could do with fresh fruit, most is out of tins.

Personale inesistente quando serve. Camera carina

Delightful small hotel in the countryside. Plenty of parking space. Tastefully decorated, quality fittings, clean and comfortable. Good restaurant with excellent food and service. Excellent place for a quiet holiday, or stopping place for a driving holiday through Somerset.

A beautiful clean hotel in the middle of nowhere which made it even better! Travelled down for a wedding at Pennard Farm and didnt know what to expect but a really lovely place. Staff were really friendly and welcoming and breakfast was beautiful. A truly pleasant stay.

Superb Friendly Hotel with excellent staff and great food

The food was delicious and the staff went out of their way to meet our needs and make our stay as comfortable as possible. The cleaning staff were very helpful and friendly, as were all the staff. This was our first visit but it certainly won't be our last. Thank you all very much.

Just had breakfast, cooked to order, well presented and tasty

First, the good: excellent value for a 5* hotel in this area. Room was fine, service was excellent. Breakfast was very good. The service provided at reception (Prashant) and he came and fixed the TV which was, initially, not working. Similarly service at breakfast (Anaiya & Max) was also excellent and friendly. Both groups couldn't do enough to help. Next, the could do better: signposting from car park to reception could be clearer (I walked all round the building dragging my suitcase). Washbasin would not empty, so I left it full each day - although emptied, it was not fixed during my 6 night stay. Would I come again ? YES

Crossways is a gem of a hotel with wonderful views of Glastonbury Tor and the surrounding countryside. The beds are comfortable and Internet access is very good. Everywhere is very clean and the staff are generally very good. There was just one morning when the staff lost track of who still needed to order their breakfasts. Talking of tracks the road to the hotel from Pilton is single track but it is worth the care needed to get there.