櫃檯服務慢，不專業，還被盜刷，幸好有簡訊通知，最後櫃檯承認誤刷，才退刷費用，總之有重大缺失

bad service in restaurant, wait for long long time to get your food. Wait for more than 15 mins in the front desk during check out.

超級滿意同開心的一次住宿體驗！免費升級到行政套房，房間超大～ 從未試過這麼寬敞的房間。

The overall experience is not so bad. Firstly, it is very strange that there is no doorman to open the cardoor for you as a five-star hotel. Secondly, the room is big, views are fabulous except the facilities in the room are outdated. The TV is not a smart Tv in a five-start hotel! Very small Tv with no Wifi, no projector, and the image is blurred! There is no bluetooth HI-FI in the room. Thirdly, no one told us at the check in that there is no tooth brush，toothpick, bottle opener ( they have beer in the mini bar but they don't provide bottle opener in the minibar) in the room and we have to call the front desk several times to get what we want. The services are great because we asked them to come several times but they always have good attitudes. We also booked the swimming pool and it was very pleasant experince because it is very clean and quiet.

酒店地理位置很好，紧挨着海河边，风景不错交通也便利。早餐开放时间很长，一直到十点半，无压力，期待下次。

地理位置很棒，去各景點都很方便，房間很大，服務也很好

地理位置优越 出门就是海河

Nice views in CBD; friendly staff; clean hotel; good breakfast

服务不错，但房卡不行。上楼需要在电梯刷房卡，但是每次都需要刷很久才有反应

Not worth for this price! Don’t recommend to live in this hotel only the location is the best but the service is terribly poor service and below standard. I had stayed 5days in this hotel, the hotel service just like 3 star service, the reception very poor attitude no greeting and very unhelpful. For the room not in very good maintenance, chair and toilet broken and TV remote out of order. No room service and don’t expect have refill coffee and Tea inside the room. Not worth for this price!

地點在海河旁，推薦面河的房型，晚上漫步在海河，涼爽很有意思，可以沿路走到義大利風景區吃飯。對面有廣場以及商業街好逛。 非常推薦

Wonderful experience !! nothing picky !! highly recommend !!

酒店就在海河边上，走路到火车站大概10-15分钟吧，挺方便。酒店对面就是一个大mall，后面是劝业场，对面是海河，风景不错，过了海河就是意式风情街，整体的地理位置不错。缺点是脸盆太高了，不适合小朋友自己洗手、洗脸，如果洗漱用品也可以配备小朋友的就好了。

I have booked 2 nights first but then re-booked another 3 nights as this hotel is quite nice for a longer stay. Everything is in superior standard, service, cleanliness, catering, business center, etc. Particularly good is the riverside, jogging in the morning or before dawn is a joyful experience, if you are lucky enough having the days in good air quality.

定了双床房，入住的时候却没有了，但是酒店的位置一流，晚上的夜景也非常美，下午还有happy hour,提供的小点心味道不错，缺点是退房时间是12点，不能延迟。

100% 滿意、特別感謝Check in 時經理是特別的 Friendly And kindly 。

This trip for business in riverside 66 mall so the location was great let few min walk to mall location was great

房间维护太差，服务更差劲。最糟糕的regis体验

位置非常好，劝业场近在咫尺。

收拾房间的连被子都不叠， 从未遇到过， 酒店位置不错， 离辽宁路小吃街很近，酒店周边环境好。