The hotel is well located in the center of old Hanoi. The staff was very welcoming, warm, helpful and efficient. A special thank you to Tony, the friendly receptionist who helped us arrange an amazing Halong Bay cruise and to Manh who took us through the streets of Hanoi to help us find a particular address as well. than all the rest of the team. The rooms: nice decoration, spacious and modern with air conditioning. In short, the place where you feel good in Hanoi.