房间很大，非常棒的体验，下次必选

There was bad smell in the room, staff explain it may be smell of water and "gold" exchange.

Few minutes to metro station, the suite is clean, comfortable, just like a home. Daily cleaning service is also provided, much better than an apartment.

This is an amazing experience. I booked the junior suite but i got free upgraded so my room was very very big. The decor in the room was nice and beautiful. The receptionist and the waitresses in the lounge were friendly, hospitable and cheerful. They gave us free welcome drinks which were very sweet of them. The terrace was lovely as the view was beautiful. It is such a pity that it was chilly or else I would have spent more time in the terrace. The hotel is almost perfect except that water could not go down the sink in the kitchen. Still, I highly recommend this place as it is so cozy and comfortable. I am thinking of coming back again!

房間非常整潔, 裝修亦十分豪華, 服務員態度一流, 亦耐心替我介紹馬德里市的觀光熱點。地點亦與地鐵站非常近, 方面。房間wi-fi訊號亦十分強。極力推薦

酒店位置绝佳，拥有家庭般的优质装修及休息环境。美中不足的是热水供应不是很持续而充足，网络时长无法接通。除此之外非常完美。特别是服务员亲切友好又得体。

飯店職員全部都非常親切友善。如果你喜歡逛馬德里的博物館，住這裡就對了！三大博物館都可以舒服地散步前往。飯店設施完善、清潔；不要錯過6樓的天台小餐廳，在露台喝點小酒看黃昏天色的變化，是旅途中最寫意的時刻。

el lugar no es el mejor pero esta accesible a todo

The front desk help was great. The lady who made us breakfast was wonderful. The property needs some updating. The second bathroom had a shower that’s water would flow off onto the bathroom floor so we were not able to use the second bathroom. The gym which we always use as an amenity was never open but still listed on Expedia. They turned the air conditioner off when we were out and about instead of down so it was very hot when we would get back to the apartment. The stay was fine. The facilities lacked. The staff were amazing.

It was ok. 2 beds in an apartment. Living room was replaced with a bed. Noisy to the hallway...breakfast was fine with a nice terrace.

Clean, safe, central to the museum, palace, shopping and dining.

Wonderful place. Great value. A perfect stay.

We had a great stay, and the staff was great! Definitely recommend this hotel!

muy bien ubicado y el personal muy amable

Excelente!!

The Boutique Cibeles is an amazing hotel situated in the heart of Madrid. The apartments are huge, very clean and the staff service is excellent! I highly recommended this property.

Muy bien ubicada, muy seguro su alrededor y muy accesible

Muy bien ubicado frente a la Puerta de Alcalá zona segura el departamento muy amplio y muy seguro

The rooms and apartments are spacious and comfortable, but they need some renovations. It looks like a hotel that's been abandoned by its management, but with more care, it could be a gem. The location is perfect. Close to everything.

The property is super outdated. They really need to replace the cracked kitchen counter and ripped headboard. In the fridge, there was a half empty bottle of water that they will charge but I reported it. Photos online doesn’t fit the description of stay. We requested a new room but they said all rooms are booked.