Très bien

Hôtel très bien situé près des transports et centre-ville

Amazing stay. Brilliant base to explore Santa Ponsa. Family of x4. Special mention to Saul and his entertainment team. Top class.

Litt slitt hotell, med lukt av fukt på badet. Gode senger og bra dusj! Bra med underholdning hver kveld til barna.

Unfreundlicher Empfang, alle Tische werden mit einem tuch abgewischt ohne zwischenreinigung des Tuches. Vogelscheisse auf den tischen.

Top

Great place

Our room had a few hiccups but the staff were absolutely wonderful. From the night receptionist checking us in ( our flight made us 2 hours late) , to the cleaning and waiting staff. We arrived just after they had opened and a few hiccups with the room. Room was immaculate and comfy beds. Child crib already set up and little one loved it. Our only issue was the temperature in the room during the day and night was extremely cold <13 degrees at points. We asked for the remote for the air con ( the manager didn't realise it was not in the room. But thankfully he got it for us) to turn the heating on for it to heat the room up but it turns out when the engineer arrived it needed regassed then a new part. Which didn't happen until the end of our stay ( but no fault of the engineers as he updated us to say the parts were coming ). Also the remote for the TV would not work correctly which we think it as the battery but after having these replaced it still did not work. The only downside was these 2. The staff were amazing , food delicious. The restaurant staff were great and constantly cleaning. Shout out to their wonderful games and friendly nature especially with our little boy. The manager gave us advice on local shops for items ( check out the Chinese supermarket just across from pirates village) and all in all made the stay fab even tho they were desperately understaffed. If this is how we were treated when short staffed and a few hiccups we will most certainly be back

Great hotel with entertainment every night. Alex with colleges was very service minded. The absolute best was the food, All inclusive food is a challenge to eat for a week, but this place hade the best all inclusive food I ever had. The only drawback was very bad and uncomfortable pillows in the apartment. We will come back again, and bring own pillows.

Bra ställe, 5 minuters gång vaäg Til stranden och väldigt serviceminded personal, lite litet poolområde men annars så är jag väldigt nöjd

We enjoyed our vacation in Plazamar Serenity Resort. When we went on half day tour they prepared us a to go snack. The food was good. Everything was clean. Staff was nice.

Good location with easy access to the beach, restaurants and shopping facilities. The hotel was in need of maintenance such as fixing windows so they close properly and general painting and decorating. Staff were generally helpful.

Essen gut und abwechslungsreich, aber viel Süßes und Fettiges. Schön gelegen in ruhiger, gepflegter Gegend, nahe des Strands und der Einkaufsmöglichkeiten. Abendprogramm sehr laut und spät.

En liten skuffelse ankomsdagen fordi vi måtte sove på annet hotell pga ødelagt dørlås på hotellrommet vårt og litt lite informasjon rundt dette men ellers et helt nydelig opphold, perfekt for barnefamilier og super beliggenhet, fantastisk personale :)

Staff were very friendly & welcoming. Rooms were slightly on the small side. Pool area was lovely, plenty of beds & parasols. Would stay again

Nice Hotel with good airco and everything needed, very friendly staff and nice pool. We asked for a special need and staff fixed that tight away. Also great point that hotel is close to main beach and blvrd with stores, restaurants and bars. Pool area has his lifeguard all day present and entertainment had everybody happy. We had a great time in Santa Ponsa and Plazamar Serenity Resort !!!

Staff really helpful.

Two good size balconies, small studio room with small kitchenette, was clean tidy with helpful staff. Close to Santa Ponca beach, pool area was nice but watch the artificial grass as it gets very hot.

Schöne Unterkunft, Gäste fast ausschließlich Engländer - großer Teil Familie mit (kleinen) Kindern Begrüßung und Verabschiedung an der Rezeption besonders freundlich

Apartamento bello e confortevole personal gentile e a coglienti consigliabile