The staff are very nice, friendly and helpful. The location is very good because it is in the city. It's also very near by walking distance to Victoria Market. I read a lot of the reviews saying how dirty this place is, some furniture are broken and so on. I'm actually worried when I read most of the reviews. It turns out that my room is quite clean and well yeah some furniture are broken (i.e a scratch on the table, the sofa bottom part is tear up, etc) but again this place is very cheap for a perfect location. If you're looking for cheap place with a perfect location to stay, this is perfect for you.