Llegamos un jueves al Riu Palace Oasis y desde el primer momento supimos que sería especial: el chico de las maletas nos recibió con gran amabilidad, en recepción todo fueron sonrisas y soluciones pese a llegar antes del check-in, y mientras preparaban la habitación nos invitaron a desayunar y a un cóctel; en menos de una hora subimos a una estancia en planta alta, con cama matrimonial, limpieza impecable, buenas vistas y aislamiento perfecto, además de un servicio de limpieza rapidísimo; el hotel funciona en media pensión y las cenas fueron abundantes, variadas y de calidad, servidas por un personal encantador que disfruta su trabajo; nunca escuchamos un “no”: desde pequeños gestos hasta gestionar transporte por un vuelo temprano o atendernos cuando me sentí mal, todo se resolvió con rapidez; las bebidas no están incluidas pero los precios son correctos y la carta amplia; al ser un hotel familiar hay niños en las piscinas y en verano el agua puede sentirse caliente, aunque los jardines son preciosos y el acceso directo a la playa y el ambiente tranquilo hacen que la experiencia sea única; en resumen, la mejor estancia de nuestras vidas y, tras vivirla, volveremos y nos haremos socios de Riu.

Extraordinaire

Excellent location right close to the beach, promenade. Lovely grounds, swimming pools. Wonderful staff very friendly and polite. My gripe is that there was no free mineral water in room on arrival, were so in the fridge but chargeable. Also we had half board again no free complementary water. We had to purchase it. We have been to other hotel chains where they were not so stingy

4th time at this hotel , definitely 5 star,

I think it’s all round excellent Entertainment great Food wide ranging in choice and good quality Location good Grounds v high quality

Todo excelente y me gustaría destacar el trabajo de la animadora Jessy. El año q viene me gustaría volver a encontrarme con ella.

Me ha gustado todo en general del hotel pero quiero hacer una mención especial a la animadora Jessy que es un encanto y da las clases super bien.

Trato exquisito e instalaciones a la última, muy bueno y variado el bufé de desayuno y cena. Únicos 2 peros: escasas plazas de parking y la caja fuerte de la habitación tiene un coste de 7€ al día

A great stay, staff are very friendly and service was without fault. The food options we’re a bit limited

Not a 5 star property. But location was fantastic. Stayed 4 nights with our 5m old and didn’t need to get transport once. Beach directly outside, as were shops, restaurants and lovely evening walks on the sea front.

Underbart hotell samt service. Önskade bara att de spelade lite musik i poolområdet.

Excellent

The hotel is beautiful and has everything you want. We arrived an hour early and weren't able to check in early. Unfortunately the staff didn’t make it clear so we had to stand around and weren't able to access our room until after 4pm. We were given a welcome drink but we kept being told 15 more mins and it wasn't. It would have been helpful to be explicit from the beginning. The breakfast was immense and the beach access was really helpful.

Nice hotel, great staff, food a bit average but huge selection. Nice location. Had a swim up room, very nice. Evening entertainment was ok Queen tribute band excellent though. Too many trees, extra to use the room safe but on the whole good hotel. Might well return.

Excellent stay with lovely swimming pools. Room excellent with top class restaurant. Totally pampered by staff ……will stay again

This is a nice hotel, comfortable rooms, friendly staff, very clean. Food (breakfast and dinner buffet) OK. Very limited parking on hotel grounds, you have to rely on parking outside, can be difficult to find a place during day time as it is a popular area, very close to the beach.

We had a great 5-day stay at the hotel. The staff (except one), service and food were all perfect. After our checkout, we had an hour until our transfer and made the mistake of sitting at the outside part of the bar. The bar manager was very keen on patronizing and educating us on what is “normal” and what is not. Finally, when he took the chair off the field, saying “this is not normal” for our swimwear to dry on an outside bar chair, I couldn’t take it longer and had to leave the bar. It practically ruined our stay - and let me say - the effort everyone put together to provide the perfect service. If it is the case that such swimwear is not allowed to dry at that bar, perhaps there are other ways to tell and help the customer, instead of almost insulting at every interaction m.

Ich bin sehr enttäuscht. Vor allem das Buffet ist unter aller Würde. Nur die Queen Cover Band konnte mir den Abend retten.

Location, right on the beach; very clean sandy beach - can do long walks along the beach in sea water!

Flott hotell med 3 bassenger og stort hageanlegg med palmer. Nær strand og butikker og restauranter i Meloneras. Få barn på hotellet. Hadde halvpensjon som var frokost og middagsbuffet. Rikelig utvalg. Kunne også velge to restauranter med tre-retter. Ikke like god kvalitet. Hyggelig personale overalt!