Awesome staff very knowledgeable about area

Feels like someone’s little apartment. Blinds were so dusty. Room was fine. Location is great.

Excellent

Friendly, helpful staff. A very spacious apartment with views. Excellent dining options within easy walking distance.

Very central, clean and comfortable.

Was excellent

Loved the Sunset, Great service by the Manager he was a great help.

Excellent

Excellent

Fantastic position next to the river . No gym on site but they give a pass to a fantastic full gym 100 mtrs away. Excellent reception staff . Older building but well maintained. Clean

Comfortable stay

Very nice

Friendly professional and efficient check in. Fabulous apartment- everything we needed and more for a restful stay. Close to everything. Lovely views of the Richmond River. Terrific restaurants nearby. Highly recommend.

There was so much noise from ill fitting windows, ancient refrigerators, exhaust fan that can’t be turned off, street cleaners at 3.30am, rubbish collection bins at 4.30am and the playground opposite the building I didn’t get any sleep at all The toilet wasn’t cleaned properly and the manager had no idea how to run the bookings We paid over $300 per night for the worst experience we have ever experienced

The room was a good size and very clean. Shower was pretty good with plenty of hot water. Probably the best part was the large balcony which was great for a relaxing drink in the late afternoon. It wasn't a great view just overlooking the main street, but we didn't pay for a view so didn't care. Great location in Ballina very handy to shops and restaurants.

Friendly Staff

3rd time staying at the hotel, nothing changes! Great view of the Richmond river. Convenient location. Will stay again

Location

Only problems very few cooking utensils and no barbecue. Hair dryer needs updating.

The room was clean and comfortable. Requested a water view by email and also asked questions about check in via email but did not get a reply. When I telephoned about check in the person was helpful. The water view was lovely from the front of the hotel, unfortunately we had a car park view from the back of the hotel.