We have stayed here four times now and love it

This charming historic hotel is a wonderful choice for anyone looking to escape London for a little day trip. After a lovely cruise down the Thames, returning to the comfort of my room was exactly what I needed, and it completely washed away the tiredness of the day.Mr Peter was exceptionally attentive and kind, and very thoughtfully offered me an early check-in before I had even had the chance to ask.The brasserie on the terrace is another delightful spot to dine. The food I ordered was enjoyable, although, if I may say so as a bit of a foodie 🙈, there is perhaps a little room for improvement.A special thank you also to the lovely lady at reception, whose name I unfortunately failed to ask, for so kindly looking after my bag while I visited the palace. Such thoughtful touches truly made my stay all the more enjoyable. 💐🙏

DID NOT SLEEP A WINK!! AVOID LOWER LEVEL ROOMS. We stayed in the fountain room. There was an extreme amount of noise banging foitsors pounding coming from above well into the late night past 1am and starting back up around 5am. Constantly loud thumping and banging.. ZERO soundproofing from the soace above. We were wondering if there was a staff or public access room above us. I highly recommend requesting a room on the top floor NOT the lower level. Completely unacceptable. From this aspect I would rate the hotel terrible. Zero peace. feel ripped off

Beautiful period hotel overlooking the River Thames. Extremely friendly and helpful staff. Lovely room and great choice of dinning and drinking spaces.

Stayed at the Mitre years ago, it has been renovated and was so much nicer. Room was clean as was the bathroom, I wasn’t keen on the toiletries that were in the bathroom, but I usually travel with my own anyway. There was a/c in my room and considering the whether it was very welcomed. I was given an upgrade to a room that overlooked the river which was very nice. Only one complaint was the Service in the Restaurant that overlooked the river and the Cooked Breakfast which was not as nice as I remember when I stayed before. They now serve Streaky Bacon which was very fatty, they used to serve Back Bacon, I ordered one egg but got two both over cooked, hash browns which were like the ones you buy at the supermarket. I’m sure they were fresh potatoes cut into cubes cooked with onion, before. You seem to have to serve yourself to coffee, tea and juice at the buffet unlike a server that used to comes to the table. The Restaurant seemed a lot smaller as was the Buffet. As a senior I prefer to have a server bring everything to me as I do have a bad wrist and worried I would drop something. I had paid in advance for the Breakfast but decided to go elsewhere to eat my last morning. Other than that I enjoyed my stay which is right opposite Hampton Court Palace and the paths that you can walk along the river. You can catch boats that take you up the river and I think you can hire small boats at the Mitre. Nice restaurants, pubs also close by.

Staff was excellent- location perfect- restaurants and breakfast great. Only complaint was carpeting in room was stained and gross.

What a hidden gem of a place. We came to celebrate a birthday with an overnight stay. Arrived at 14.00 and sat outside on the river bank watching the world go by. All of the staff were unbelievably polite and couldn’t do enough for us , there was a real family approach.. We had Sunday lunch outside which was lovely and breakfast was magnificent . Would recommend to anyone thinking of getaway. Please thank everyone who worked on the 2/3rd August who made my daughter’s birthday a memory she won’t forget.

The location was very convenient for us and the staff were truly amazing. Rooms were nice and the place has character. But not having air conditioning in the hot weather made it impossible to sleep till late in the night, and because windows had to be kept open, it was also very loud till late in the night.

wonderful property located so conveniently to the Hampton Court! Restaurant is TERRIFIC. Service was wonderful. My complaint is the lack of support at reception being unattended. Also, the room we were given had no AC and a sink that was @ 6 inches x 4 inches... impossible for a wash.

Just such a lovely place. Dining on the terrace with all the flowers and the delicious food, the beautiful view over the river and the smiling staff is wonderful. I can thoroughly recommend a stay at The Mitre, you won't find a lovelier staff to take care of you.

Very clean. Staff was very friendly and accommodating.

Perfect location for Hampton Court Palace, or just lazing by the river. Historic building with many original features, including the squeakiest floorboards I've ever encountered. I thought it might be a little 'twee' and dated when I booked but the rooms and restaurants are a fabulous blend of original and modern with an excellent bed and bathroom. We arrived at lunchtime and had an excellent meal by the river in the sunshine - the food was so good we decided to book for the evening when they had a BBQ grill. Breakfast was also spot on. I booked this for the ideal location for our planned trip but would definitely recommend to others. The staff were friendly and helpful and a nice glass of wine on arrival as a welcome was the icing on the cake.

We traveled for 16 days around the United Kingdom. This place was a gem of a find. Old English charm on the Thames. The rooms were comfortable and cozy. The hotel staff went out of their way to make our stay amazing. It was the best spot on our trip. I can’t wait to come back.

The Mitre Hotel is in an excellent location on the River Thames, very close to Hampton Court Palace and good transport links. The staff are all very friendly. Message from the hotel stated parking is free but we had to pay for parking on check out.

A great stay

Lovely location and a warm welcome from very friendly and efficient staff. Our room was well equipped, comfortable and quiet. The hotel has a variety of areas for eating and drinking and it was a huge bonus that they had lovely outdoor areas as we visited during the heatwave. Our check out and departure was smooth and staff were again very helpful and accommodating in storing our luggage and organising transport for us. We would certainly recommend The Mitre and would happily stay there again.

Really nice stay. Great staff

Ggod breakfast, friendly staff. Excellent venue to access Hampton Court Palace, just make sure it is actually open to the public beforehand!

Room was nice, I didn’t have a child with me but the lion king books & cuddly toy on the kids bunk beds were cute. Hotel was nice, breakfast was fine for being included, with coffee, although coffee art needs work. Although the room was nice, the room we stayed in 101, was slightly disappointed with the fact I had a walkin washroom and not a bath, and the fact that the staff all hang around by the fire exist about 10 steps from the room and have zero respect for the room. They were laughing, shouting beyond midnight, and then woke me up before 7am which was highly frustrating. This room was also right next too the water refill station & the stairs for the reception. The room also had a courtyard, however there was a guy wandering up and down slamming what sounded like gates first thing in the morning too. Free Parking is limited to about 15 spaces. Having been in a better located room would have definitely helped. Could have been much better but was frustrating rather than disappointing. We were chatting to a member of staff at breakfast and mentioned the noise and he did laugh and say yeah we do all hang around in that area.

Staff excellent. Breakfast disappointing only 3 choices scrambled eggs and smoked salmon, full English or vegetarian English would have expected more variety ie eggs benedict etc.