就是早上5点多不能提供现煮鸡蛋但是品种还是多样的

櫃檯服務人員臉色臭，英文差，態度非常冷漠。 入住只給一次水，隔天打掃不提供，也不給飲水機，逼客人去外面買水，這樣叫做環保？

祕魯住過許多大小旅館與民宿，這一家櫃檯的英文最差，腔調重，臉色臭，沒有服務特性。

酒店位置非常方便在市中心, 晚上不會太嘈雜, 酒店員工英文能力好, 容易溝通, 酒店員工服務態度非常好和體貼. 酒店非常美....

客室は清潔でレストランのウェイターが親切でした。バスタブがあること、丁度良い温度の湯がすぐに出るのがよかったです

Excelente estadia. Funcionários muito atenciosos. Com destaque para o Telmo e o Melvin.

It was a beautiful hotel with comfortable accommodations! The staff was friendly and welcoming. I would definitely stay here again.

Good

Su fruta en mal estado Hotel más caro que otros superiores en calidad y servicios Cobran hasta la bolsa de ropa sucia Y revisan la habitación ofendiendo al huésped

All staff are extremely courteous, professional and friendly, great place and location to stay in Cusco!

Ótimo lugar. Funcionários muito atenciosos.

Equipe extremamente solicita. Restaurante excelente.

One word: amazing

A equipe e a localização são excelentes! O chuveiro do banheiro deixa a desejar. O café é bom. O que incomodou foi o barulho que as portas dos aptos fazem sempre que são fechadas, muito forte, a ponto de nos acordar varias vezes de madrugada e bem cedo.

Friendly staff and clean rooms. Loved the pisco sour class they offered which allowed us to learn how to make our own delicious cocktails.

The hotel was clean, breakfast was good, staff were very friendly and welcoming. We loved the family room they upgraded us too and was delighted to receive a tray full of delicious desserts! Very close to the square just 3 mins walking distance. Area is safe and would definitely recommend and stay here again

Rooms are described as sound proof but are not. We were upgraded to the colonial upon arrival but after 1 night we asked for a different room because we heard all the noises coming form outside the window and inside the hotel. I explained that I booked because it describes the room as sound proof - given all the honking and yelling outside it was important to us. The staff member explained that there are no sound proof rooms but offered us to switch to another room towards the back of the hotel. Although it was quieter inside the hotel at the back, we still heard all the honking, music and yelling from the window. It shouldn’t be described as sound proof if it’s not! Otherwise the hotel is in a great location and breakfast is delicious. Be warned, only filter coffee is included so if you want a cappuccino, it’s an extra 19 soles.

Great location in centre of Cusco near all the sites. Lovely hotel, great staff. Only 2 issues were breakfast was very limited, so I went out to eat at one of the excellent local breakfast restaurants nearby each day. Secondly the hotel recommended using Planet Peru for excursions who I would strongly advise not to use overpriced & disorganised.

Value hotel. Not top notch. The staff is very helpful. Good for short stays.

We traveled with a service dog and at check in they gave us a hard time in order to pay extra. Certified service dogs do not pay extra. They got it in the end. But long check in. Other than that the stay was good and the location was great.