该酒店的公共区域和家具陈列非常有品味，环境舒适。服务人员热情好客，服务到位。酒店位置俯瞰老城绝佳。

地點滿分 體驗滿分 設計滿分 可飽覽古城全貌 早餐好吃 員工友善

The hotel is like a palace!! Love the hotel so much!! With a small swimming pool can chill in the morning! The staffs are helpful and nice! I need to check out the hotel at 6am in the morning to continue my journey, and the staffs helped me prepare a very nice breakfast box for us to take away! Really appreciate it! Thank you so much!

Amazing five star experience in Fez! Will definitely visit again.

Beautiful property!

Ok

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Needs to watch details of cleaning, the bathroom was dirty

Great architecture and delicate decorations in the building. We enjoyed the warm welcome and nice food as well! We were especially impressed by the supportive reception from Fatima & Madiha and Maryem Elidrissi. Thank you!

Nous avons passé notre nuit de noce au Palais Faraj. La suite était magnifiquement décorée par la gouvernante Noura. Le personnel était aux petits soins. Petit dejeuner varié et copieux. L accueil etait chaleureux. C est un sejour de mille et une nuit que nous n allons jamais oublier.

Nous avons adoré notre séjour de deux nuits

Walking into the Palais Faraz is an impressive experience—the public areas are beautiful and exude a sense of grandeur. However, the experience in the room was less than stellar. The decor felt dated, though the bed was very comfortable. Unfortunately, the bathroom design was not ideal for privacy. It combined the closet, walk-in shower, and toilet in one open area, with only a glass door for separation. Additionally, the shower didn’t drain well, leading to water pooling on the floor. The breakfast buffet was a highlight, offering a wide variety of options to start the day. However, the bar was surprisingly underwhelming, missing some of the standard offerings you’d expect from a 5-star hotel. The location is both a pro and a con—situated on a busy road but conveniently close to the entrance of the Medina. Overall, while Palais Faraz has its moments, it doesn’t quite meet the standards of other 5-star hotels I’ve experienced. There’s room for improvement, particularly in the rooms and bar service.

The property is very clean, very well maintained. Staff are very friendly and helpful. The restaurant and the bar offer a verity of traditional Moroccan food and drinks. The breakfast is excellent.

Beautiful property. Great restaurant with view.

We just returned from a wonderful stay at Palais Faraj Suites and Spa. This hotel is absolutely beautiful, from the lobby to the rooms. The staff is welcoming, wonderful and so helpful. We found the dining for breakfast and dinner to be delicious. We thoroughly enjoyed our stay !

Nous ne garderons pas un bon souvenir de notre séjour . À notre grande surprise la piscine de l hôtel était vide et de plus des travaux etaient réalisés pendant le journée . Notre séjour qui devait être de tout repos s est transformé en une expérience désagréable . Nous avons quitté l hôtel un jour plus tôt. Je tiens à priser au à aucun moment de la réservation sur le site hôtel.com ce désagrément été précisé. Je suis à la fois déçu de l hôtel et du site hôtel.com

Love the property ,the spacious and room design

Lovely rooms and great breakfast

Fantastic place, beautiful, dreamlike! Very good restaurant, service at the réception top!! Best regards Anette😊

Beautiful place needs attention. Wonderful restaurant and staff throughout. Floor of bathroom was dirty (unidentified brown substance), mattress high in middle, low on ends and at headboard. Pool and other areas being jack-hammered with tile removal which made sitting outside at restaurant during day unpleasant. We were emailed that pool was undergoing maintenance the day or 2 before arrival—past deadline to cancel and book with another hotel. Bathroom and rest of room so dark I had to use flashlight to put on make-up! I would recommend restaurant completely, but not a stay in the hotel.