the hotel is beautiful but they have horrible bad service, they have employees for fun, they don't help each other and they close places to eat in broad daylight where you can't even order anything to eat, the room service doesn't work at all, we called at night to eat something and the only thing they had was a wrap with cold chicken without sauce, the air conditioning is limited and in hot weather you literally can't sleep well because it's too hot. I hope they take my comments into account because I really don't want to come to a Meliá anymore, I went to one in Cuba called Paradisus by Meliá and it's a catastrophe and now I come to this one and again problems with the service, let me tell you that you may have the most beautiful hotel in the world but if your service is the worst hotel in the world, thank you