More than 600 CHF a night for worse than three star hotel condition. Room was big, but not even basic amenities were available such as tooth paste. Breakfast was simple but ok. The receptionist in the morning was impolite and ignoring. In gernetal, an overpriced but outdated hotel with insufficient staff

hôtel confortable, bien centré et proche des commodités.

Good hotel. Staff unpleasant as a matter of personality -- better suited to be front desk at a bus station. As a past guest we requested room with view; we were given room facing a wall 10' away when the hotel was more than 1/2 empty. Good hotel; very poor desk staff. They need re-training in a different profession.

Restaurant Staff was rude and the management didn’t even care to set things right. I would never recommend anyone to stay in this hotel

It was a beautiful property - would definitely stay here again

Just lovely - cozy, clean, welcoming. Fabulous team - everyone seemed so happy and proud to work there and it really translated into how warmly we were welcomed. A big thank you

Das Hotel wurde auf das Minimum heruntergefahren. Auch in Sachen Service am ersten Abend. Katastrophe. Für ein 4 sterne Hotel sehr schlecht. Die Zimmerpreise entsprachen nicht der Bestätigung durch Expedia!!!!

Excellent hotel in prime location ; spartan room but location makes up for it.

Stayed about 7 days and left to another hotel, because horrible insistent at the spa. The spa got a large nice swimming pool ( that was the only reason we stayed there) however a hotel guard is very aggressive and we left because he run in to the females shower screaming and threatening to me and my young 11y old daughter ( who was on the shower). He knew we were there but decided to come in there to scream and threaten us, because we were a few minutes late the spa closing time. It was really scary experience. Please be very careful there especially if you are a female. The security guard is dangerous and capable for anything.

I loved everything about your beautiful hotel and property. So convenient in every way. Staff, rooms, breakfast, spa and so on were great. Dinner at La Gare was the only disappointment. during out 2 night stay. Food not great and service was lacking. Thank you again for a great stay. We’ll be back!

Alles gut

The Staff was really helpful and welcoming.

Sehr gute Lage, familiengeführter Betrieb mit entsprechendem Engagement!

Die Halle ist etwas ungemütlich, da es zieht weil sie zu nah beim Eingang ist. Auch musste man lange auf den Kofferträger warten. Nettes Hôtel mitten im Dorf.

Restaurantes con precio muy elevado

Excelente. El hotel súper céntrico y muy cómodo. Las habitaciones muy espaciosas. Esperamos volver por más tiempo.

Great stay in this hotel with a top service. Parking is really nearby and belongs to the hotel itsself. Important information I missed, please drive tothe death end of Gstaad entrance and turn right to the train station and then left to the hotel barriere. Go to the reception and all comes good ;-) All I missed was a large breakfast :-(

Séjour très agréable. Emplacement idéal en centre-ville. Service parfait . Petit déjeuner copieux.

Every year I attend the Swiss Open Tennis in Gstaad. The hotel is conveniently located five minutes by foot from the Toy Emerson stadium and directly in front of the main train station. What is also good about the hotel are the different restaurants located both within (4 restaurants) but also many others located around the area. The staff are very friendly and are the same personnel for many years. Always a good sign. If the weather is having a bad day then stay in the hotel and visit their indoor swimming pool. There really is everything you could wish for.