staying here as the exhibition I had to attend is nearby. taking 20 minutes to wait for check-in although I am the second in-line. the hotel is full of smoking smell of course because of the customers' poor manner in public area (there are ash trays in front of lifts??). Even in my room, the smell is lingering with the smoking smell.

早餐太差

爛透了，辦理入住退房的櫃台人員對旅客視而不見，也不召招呼只在忙自己的事情，真的毫無素質，希望能在再加強櫃台人員的教育訓練

非常好的体验，离客户公司很近，已经入住过很多次了。

酒店总体不错，就是效率较差，前台对于无房的后续解决显得能力不足。

我住酒店时凌晨住店，找不到预订号码，只有zhangshudong 一个人有，让我和我的客人等了45分钟，我订的的单人大床房，后来两个房间是副楼的双床房，第二天早上去服务台说是你们发酒店只有zhangshudong一个人的，请做出解释或给我补偿

豪华，宽敞，艺术感，精致。

It is nice.

Good and clean. Only disappointed is the have strong smokes smell. I think it’s need to aware on this

Building work around the hotel, can’t be helped I get that. A stand out employee was Peter in reception - fantastic service.

Very clean. A 5 star property anywhere in the world that I've stayed at. All real wood decor with marble bathrooms. The lobby is also all marble. Pay the extra few dollars and get the breakfast for 2 people each day you're there. It's a $30+ value per person - 10 stations of food choices, made to order dishes, Cappuccino and more. Not to be overlooked was the 10+ staff. Pradeet our server each day was the best I've ever had. Hospitality was off the charts.

The list * Very average check in * Non smoking room reeked of cigarettes. Not happy * Ordered room service, wine of course not available, but one double the price is * Even though as usual you have to leave a ridiculous deposit, they came back to my room and I had to pay for the wine seperately * At 2140 I get a knock on the door. I'm on a conference call and guy has a free plate of something. I say I'm not interested as on a call and he proceeds to block door with his foot and argue. Completely unimpressed

Good trip stayed before, always very nice executive loung!

The hotel is clean & has good facilities. My room was modern & a comfortable size. The restaurants can improve though. Had to order wine from the buffet restaurant when eating at the Thai restaurant as the Thai did not have a wine menu. Had to walk to the buffet myself to place the order as the staff in the Thai restaurant said we couldn't do this. When I ordered a bottle of white, the waiter came back & said that there was NO white wine available & that all the white wine was sold out. I then had to order a bottle of red instead. All of the options we EXTREMELY expensive though, all of them. The Thai restaurant forgot to charge me for two beers & then tried to constantly chase me down for the remainder of my trip to pay for these beers, even though I said just to put it on the room bill & I would pay when I checked out. 4 phone calls later from them (one was at 11.30pm) & they finally left me alone. FINALLY. But the food at the Thai restaurant was actually very nice in the end. All other parts of my stay were enjoyable & the service was good.

Overall, a good stay. Well maintained hotel with lots of staff. Had an initial inconvenience because none of the staff seemed to know the hotel had an ATM machine. Only other setback was room service. The several times I ordered, English was not really spoken so it was a slow and painful process. The lack luster food taste and a desert that took 1.5 hours to arrive confirmed that I will not use that particular service here.

Amazing space, no much people speaking English and mo much guidance of commodities and when we visit the pool we were lost with no help, we didn't get a towel or anything

잠자리는 편안하고, 직원들은 친절했으며 전반적으로 불편함이 없는 호텔이었습니다. 조식도 무난한편이었으며, 교통도 어렵지 않았습니다.

Good business hotel, breakfast a little less impressive than other places. Large conference and event capabilities.

Easy hotel and helpful staff. Appreciated the breakfast service too

In line with pan pacific hotels. However, you now can get better ones in Ningbo.