Awful experience. Dirty room, poor service, besides that, the hotel staff said we can send any bad comments on the internet if I want, and did not solve my problem.

酒店设计独特。与周围环境融为一体。在房间可以看见海，但又很安静。wifi信号很好，覆盖了整个酒店。餐厅服务也不错，我们到的第一天就出去游玩，回来很晚，餐厅还在营业。

Excellent endroit, le personnel est très aimable et très attentif, les chambres sont vraiment grandes, le petit-déjeuner comme le restaurant est de qualité, tout comme le spectacle de danse polynésienne qui a lieu tous les 2 jours. Je recommande également le spa avec mention spéciale à Natalia. Nous avons dû évacuer en urgence un matin à 6h suite à une alerte tsunami, la gestion des clients par l’équipe de l’hôtel a été exemplaire à tous niveaux. Certes c’est cher, mais le lieu est magnifique, et je me souviendrai de la gentillesse du personnel. Hautement recommandé !

The staff is everything. They are the most friendly people we have ever had the pleasure of meeting among the many places we have been. The food quality was surprisingly good.

Personnel très à l’écoute, très bons repas et petit déjeuner. Seul bémol, la propreté des extérieurs ou la terre est laissée pendant plusieurs jours après la pluie et on se salit vraiment les pieds et chaussons si on va à la piscine

One of the best accommodations we have ever stayed in. Well worth the cost for the value received. Resort and restaurants are excellent.

Was okay.

Superb hotel and a wonderful location. Great facilities and helpful staff where nothing at all was too much trouble. Wonderful stay.

The place is very up-scale but casual just like the whole island. It would not hurt having it closer to "downtown" as the 15-min walk to another restaurant down a narrow road with no sidewalk gets tiring after a while. The pool is excellent and so is the service.

I adored my stay at Nayara Hangaroa. From the moment I arrived I was warmly welcomed with a wonderful fresh fruit welcome drink, and an introductory session where the hotel took the time to learn about what I wanted to do, suggested some immediate tours I could take, and basically set me up for a wonderful stay and experience. The dining was amazing at all times of the day. All the staff, be it at the bar, restaurant, or general concierge services were outstanding. I was hesitant at first about the prearranged tours, and what the experience would be like, but I was so glad I took advantage of the all-inclusive packaging. I am not normally the type of person that likes to take tours, but I highly recommend this approach because it allows you to relax, to be able to enjoy the island, and really helps ensure you don't miss anything. I took a few tours organized by the hotel during my stay in Rapa Nui, as well as others and I loved the experiences arranged through Nayara Hangaroa most. The tour guide during my stay was Tama, and she was incredible. We had such a warm experience, and the group sizes were really small which provided the same kind of feel as a private tour. I will be returning to Nayara Hangaroa next time I visit and highly recommend the experience, the dining and the rooms. My room was beautiful clean, extremely comfortable, and provided a wonderful night rest. Everything was extraordinary. Thank you to all the wonderful people who took care of me during the stay.

*

The property is pretty but not as nice as Nayara Arenal. Food and service were excellent.

This is one of the best hotels I have stayed anywhere in the world. The location right on the coast and near the town was outstanding. The restaurants were fabulous and the staff was always helpful and friendly. I would love to return to this hotel.

Place is amazing and the staff make it even better. Great service from the moment you get out of airport to the minute they drop you back off. Can’t wait to return

Very friendly staff members, convenient location, luxurious room with great views, beautifully presented meals with fresh ingredients, and interesting tours.

Pessoal do hotel muito simpático e prestativo. Mas a estrutura do hotel está decadente. Mesmo com baixíssima ocupação me deram o quarto mais longe dos serviços do hotel. Café da manhã muito precário. Mato grande em todo o jardim.

It was very comfortable to stay at this resort in Rapa Nui. The rooms are comfortable and quirky, but the real value is in the amenities. The staff is so friendly and helpful. They will help you with all of your arrangements from rental car to excursions. The breakfast was included in our booking and was a great variety, including custom omelets. You need to have your expectations in the right place. This is an extremely isolated island -- one of the most remote places in the world -- so obtaining building supplies and such is a challenge, so most places are behind on maintenance when compared to other locations around the globe. Just accept this as part of the experience or this is not the right destination for you.

Everything

Beautiful landscape and good location!

Location is the best in front of sea view and beautifully designed landscape is very impressive. But the room wasn't convenient especially bathroom shower . Very roomy but not efficient . Staffs are wonderful!!