感觉很好

當初訂房時並沒有告知會安排在離主酒店走路約10分鐘的路程之公寓；因此想像2個大人及3位小孩拖著4大箱行李，每個行李20公斤，更可拍的是來到公寓後需走樓梯至四樓頂，雖然有服務員可幫忙，但退房時他說就無法幫忙了，即便付費也無法。 所以退房那天就由四樓扛著四個行李箱，每箱20公斤走到樓下時完全腿軟，樓梯小到不行，入住時房間也沒電話可與櫃檯聯繫，於是當天也沒提供拖鞋也無法聯絡，除非要再走10分鍾的路途去櫃檯拿。 總之奉勸如果是家庭旅遊就別考慮這家了吧。

無論是服務、房間、餐點都很棒，地理位置也很好

由於我們所訂的是四人房，所以我們的房間位於另一個地方，而且要把行李搬上3樓，雖有行李服務員協助，但我們亦要搬行李，酒店應在預訂房間時先說明。 酒店位置非常好，在聖馬可廣場旁，住宿下樓就是旺街，所以有點嘈吵。雖然房間是四人房，但中間有門可分隔為2間房，亦有2個浴室，房內亦可煮食。

飯店是古典、精緻、奢華的威尼斯歷史建築，無論旅館或是餐廳，服務人員非常親切、自然，能適時提供專業的建議，是這趟義大利行最棒的住宿體驗。此外，晚餐的食物和服務都是一流，令人印象深刻。

客房清潔服務不佳，對於連續入住客房清潔草率的感覺。

Love the location and the staff was very attentive

This is an excellent choice for a hotel in Venice. We had a wonderful time. The hotel is very well located, the sheets and towels are clean, the rooms we booked were small and not overly luxurious, but just what we needed, and the breakfast is excellent and generous. I highly recommend this hotel, and I would stay here again.

Everything about this hotel is great!

Perfekt

Friendly and helpful staff. Nice location near the Rialto Bridge convenient to shopping and restaurants.

Desk people very kind and helpful. Great service and food

Very friendly and helpful staff.

It’s was perfect! Beautiful hotel, perfect location and friendly staff. Get a water taxi from the airport straight to the hotel and you’ll feel like royalty! Walking distance from all the main attractions, lovely shopping and amazing restaurants around! We highly recommend!

Best spot, close to the best attractions.

!

Great location, very nice accommodations, 2nd time opting to stay here & certainly would return. Nice morning breakfast, friendly staff, excellent customer service.

Excellent staff. Wonderful hotel

I would definitely stay here again, it is a great location right in the middle of St. Mark and Venezia. It has it's own water dock for taxi's and

Very good staff. Many thanks to all. Quick problem solvers. Location is less than 2 mins away from Rialto Bridge and less than 7 mins away from the San Marco. Right on the canal incase u wanna use the water taxi. Over all very pleasant stay…