This is a resort so expect lots of children at weekends and holidays. However this charming hotel was perfectly adequate for us. If you are of a sensitive disposition, then the noise from the ventilation might drive you nuts, but any seasoned India traveller should be carrying ear plugs on them as standard which ameliorates the situation!

Great location while offering a premium experience and a reasonable value for money. Excellent staff - reception, guest relations, F&B, bell captain as well as the security personnel

It’s very nice experience in stay

We were really happy with our 3-night stay at this hotel. The staff is friendly and eager to help. The food is good, rooms are comfortable with adequate amenities. The Bonfire on the misty and cold evenings were welcome - the evening 5 PM TEA Tasting was a warm touch. Overall, very happy with our choice.

Very cozy property.

Beautiful property and clean. Staff very nice. Good was only thing that could use improvement

Staff is very nice, well maintained good room service, veg food average.

Extremely friendly staff. Very accommodating to your requirements. I would have liked to see more outdoor sitting especially in the sun. Very cozy bar that we enjoyed in the evenings. In the bar they should not play loud local filmy music that most of the people didn’t seem to enjoy.

Nice friendly hotel could not do enough for us

Quiet and comfortable place.

The hotel overall was extremely good , situated near the Rose Garden , various things to do including full size snooker table .food was magnificent and the staff were very helpful, in particular Monica at reception.I said I would give her 95 out of 100 but only because I never give 100

The architecture is colonial. I stayed in a suit which was quite spacious. The staff were responsive and took all initiatives to make it better. If i have to mention a person by name it was monica. She ensured that we enjoyed the place as we could and also gave us some of the vegetables grown in their farm to us when we left. Overall a memorable stay. Would gladly recommend this property to anyone who wants an excellent service and Ambience. There is only one complaint though. My taxi driver missed having an accomodation which are provided in some other hotels. Since the night temperatue at this time was too cold he found it difficult to sleep in the car especialy during the winter months.

This is a fine property for stay in Ooty. Room is sufficient space, clean. Liked also complimentary snacks in the room. Staff are kind. They even offered my wife and me to light lamps for the evening. Dinner and breakfast choices are very good. Walkable to botanical gardens nearby. Good view of the city.

Reception staff uptight. Room view facing trashy field. Cleanliness cd be improved. Had to change room. Staff talking loudly outside room. Ambiance good.

Pro: Schönes Hotel mit sehr freundlichem Personal. Insbesondere Monica kümmerte sich freundlich, schnell und professionell um all unsere Anliegen. Con: Zimmer haben eine Zwangsbelüftung, diese läuft meistens die ganze Nacht und ist stark hörbar.

Staff very helpful and experienced Ready to assist any time

A fabulous hotel in the small city of Ooty. Service was excellent. One example - the tennis final was on a channel that was not subscribed to on the hotel system, they subscribed! Facilities are modern, even having USB charging points built in, in the rooms. The hotel offered several daily activities including free tea tasting every afternoon and evenings around a garden fire, (we missed out on the fire as the weather was awful during our visit ).

The property is in a good position uphill from the town (which we found dirty and disappointing ) but walkable. The room was a good size. Complimentary Afternoon tea tasting. Breakfast choices were good from the buffet. The property was well maintained. Staff were friendly and helpful.

Grand and well-situated hotel in the centre of Ooty. Staff very attentive. Good restaurant.

Good hotel for stay in ooty