This hotel’s location is fantastic, tons of restaurants and shops nearby. What differentiates is the services from the staff. The crew makes sure that guests always get the best experiences. Especially Zoey, Zoe, Jessica, and Kevin, who helped me various times during my visit. They made this hotel special.

每次差旅優先選擇ＨＹＡＴＴ 值得信任的品牌

Hyatt, the name say it all :)

酒店櫃台大廳在25樓，不在1樓，住宿房間則在25樓以下的樓層，最好在訂房時特別標註提醒住宿的旅客。

Nice location. The restaurant closes quite early in the evening. I checked in the hotel at 22:00 and the restaurant was already closed.

洒店非常方便,職員很存有禮,下次出差都會再次入住

The hotel location is amazing! It's just linked with MixC Shopping Mall. The hotel room is big and nice just I don't like is the lighting, a bit dim.

不算很好的体验 无论是服务还是硬件都不能让人满意

整体装潢很怀旧，房间用的还是木地板。很喜欢这样的风格。服务质量挺满意的，只是大堂去到房间楼层会让人转不过弯来，有些迷惑，因为电梯是往下的。

Hyatt has its reputation, no complaints at all during my stay.

没停车服务 而且员工连收费都不知道。卫生不好

Hotel soweit ok, leider etwas dunkel gestaltet

Nice and clean. Located at shopping center. The only problem is the water for bath tub had black impurity. So i cannt use tub.

Great hotel good location

The staff was very helpful in all my requests. They provide a suite of daily necessities so you don’t need to bring your own - such as, iron, steamer, dental kit, nail clipper etc. all you had to do is ask the guest service. Their layout is slightly odd where you had to go to the higher floors to reach lobby and there was a lot of up and down rides, however, I can see the structure was aimed to be secure as this hotel does have other services (spa, temporary Prada store) available to the public. A special shout out to Nick, Jacob and Jennifer in the reception for their professionalism and customer service!

Nice stay

It was a great short stay. The picture window was the biggest surprise, the view too. Very nice in-room dining, food arrived on time and hot. Wish I could stay longer in the city so that I could write more about the club. I did went up to the club floor at the wrong time so no service was performed, but the decoration and the view looked nice. Parking was a little trouble some. The parking lot right in front of the entrance offers only limited parking space, most guests are directed to the underground parking garage. It was not a distant drive, but it does take some more time to park near the hotel elevators, as opposed to parking on-ground. Another thing is you can’t go directly from the garage to the lobby. A transfer is required on the ground floor. The lobby is on one of the highest floors, which is pretty common for Grand Hyatt. Not a bad idea to share the best view with every guest.

training of staff and housekeeping is not sufficient to provide the service standard of Grand Hyatt but the location and facilities are excellent

Everything about this luxury resort is worthy of 5-stars. It’s the best hotel to stay in and it’s literally attached to a massive mall. It had been more than what I’ve ever expected a hotel to be. Right away, I noticed how my room look ultra modern in design. Thank you to all the friendly staff for making my stay worth while. Even on the day of my arrival to Shenyang — I’ve had a warm welcoming. I highly recommend staying at Grand Hyatt.

ウォシュレット付トイレが良かった