Wonderful hotel in Dewey beach, staff are super friendly and it is nicely located walking distance to beach.

Very dog friendly and close to the beach. Would stay again and recommend to others.

Great place.

proximity to shops,dining

Solid hotel option for Dewey. Easy garage parking. Newer, modern property with upscale amenities. The hotel dropped the ball on room cleaning service for us. Day 1 was a bad cleaning job. On Day 2, the cleaning service skipped our room entirely despite my coordination with the front desk to make sure we received a proper cleaning. I have to dock stars for that.

It was quiet and the breakfast was good. The stuff was friendly. I had a relaxing vacation. There’s nothing I dislike.

Excellency location. Beautiful room. Friendly staff. A little expensive but it’s the beach so it’s to be expected.

Internet access was convenient , staff is helpful , access to everything nearby, only bad experience during my stay was the noise, you can hear loud noise such as running through the hallways and above my head at night when trying to rest!

Great

Perfect hotel to get to Dewey Beach!

Loved all the staff members working there. All very nice, welcoming, and helpful. It was noisy, throughout the night I could hear doors slamming, this kept disrupting my sleep on two of the nights (out of the 5).

The picture they show you is miss leading. When I was making reservation, I saw this picture of the Hyatt facing the water. That is what I wanted. But the back of buildings facing the water are all condos. So, we couldn't even get a room facing the water. I was pretty upset. When we got to our room I look out the window and saw the view of side of the hotel across the street. I was even more upet.

Beds were awesome!!

I am not usually someone to post reviews. We have been coming here for years now, and now the breakfast is charged which I got no notice of. Since I went down separate from my wife, they counted our room again and double charged every day. They did credit that back (I think) but who knows cause there are now all types of weird charges. Almost sure when I reserved the pin it said free breakfast. They also say they will change linens on the 3rd day. This did not happen. Our room did not get serviced all day while we were gone and I had to call to ask. They did not replenish our toilet paper and we ran out. My body wash soap ran out. Towels ran out. Sand was left e whole time on the floor. I thought they would have swept. All of these things add up to a below avg stay. Something needs to change or you will lose us as a yearly visitor. Thanks, and sorry for this, but this needs to be better.

They seemed very short staff. They informed us after we checked in the breakfast would not be included which is one of the reasons why we stayed. This was our third and last visit. The hotel has really gone downhill for the price their are better options.

Our family have been coming for several years now and even though the property has improve is sad to say that customer service has decline. This last visit the receptionist were very young and not welcoming, they looked bored and of them was very unprofessional. Breakfast is not included in your stay, $11 per guest per day is charged.

Hotel Room was sold not as advertised - no balcony , I would have paid more had I known only certain rooms had them- your picture showed a balcony for every room, I will never use you again

Everything went very smoothly and staff was excellent. We requesred early check in so we could have a conference call and they did an amazing job accomodating that. Kudos to Kelsu at the front desk a d to the staff that got the room ready. The room was very roomy, clean, comfortable. Work out great for a family of four a d plenty of room for the baby.

Outstanding location and atmosphere. We were just staying for one night and got a smaller room, but it was larger than expected and very nice. The amenities are great and the beach and bay views are incredible. Highly recommend!

Great breakfast! Great location for beach goers.