住很好

非常棒的一家温泉酒店，设施和服务真心无可挑剔。

集團經營。基本穩當。唯獨WiFi Network太差，希望可以改善。

一級環境享受, 係食物比想像無咁好, 去過伊豆一泊兩食, 同呢度比伊豆贏好多! 不過呢度有在家感覺, Nikka, 紅酒, 白酒任飲

A wonderful experience staying in such a cozy hotel. Meals served are satisfactory. Free flow of drinks and snacks at the common room is out of expectation. Lying down on the sofa at the common area with a glass of wine is so relaxing. The whole package here is surely memorable.

Excellent food and service l. The location is quite remote but we have drivers to take us around so it is fine. Hotel provided shuttle service too. You need to book it in advance. This time they have free flow wine during dinner nd later evening time. I would love to stay here again for my next ski trip

Very good

very good servicing but would be better if staffs are more fluent in English

雖然距離滑雪場二十分鈡車程連去便利店也要十五分鐘車程不過相對比較寧靜 建議可選擇自駕遊

very nice hotel, expensive but money for value, spacious room, remote location

Excellent experience Excellent Hotel Excellent service

整體都十分好, 有接駁車到滑雪場, 但時間不太靈活, 如錯過要自己去滑雪場比較遠.

酒店員工非常親切..入住感覺放鬆..舒適..下次會再次入住

It was a great experience to stay in this hotel. Food, service, room are great except those uncivilized guests ,who speaks Mandarin, behave rude and speaks too loud. It has shuttle service and stuffs there are very nice and helpful (tho they speak limit English)

房間很大和舒適，唯清潔要再細緻一些。 打開房內的旅館手冊時，內頁竟有一條彎彎曲曲的毛，很是驚嚇。 早餐和晚餐大致一般，是鶴雅品牌下的應有的美味，但不是能令人驚艷的味道。其中一餐加錢由和食更改為鐵板焼，牛肉和鮑魚真的很美味，但龍蝦則不新鮮，可能是由於突然而來的要求吧。 溫泉和休息室很滿意，由於住上兩晩的關係，退了房的客人已走，但入住的未到，整間酒店好像只剩我們二人，很休閒，很寧靜，很寫意。 員工很有禮貌，亦不時主動提供協助。 酒店有免費 shuttle bus 到附近的滑雪場。

各樣都不錯，除了浴室很多角落有塵埃沒有清潔好。

酒店服務一流，環境舒適，不過周邊太荒蕪，要駕車或上網預訂酒店接送車才方便。 另外餐廳服務員和食物也很好，懷石料理份量十足，如果怕不夠飽晚上酒店還有薯片，小食同果汁供客人享用。 不過溫泉沖身區的花灑略舊，水溫難以調較。但整體尚算不錯，期待下次再來。

Only dinner was not as good as i think...........

物超所值，懷石料理超正！

Excellent services, excellent staff