⭐ 1 out of 5 stars There's so much I want to say and give more detail there just isnt enough characters. Our stay at Spice Hotel and Spa was extremely stressful. On arrival, our room was dirty, furniture old and broken, walls peeling, and the toilet flush broken. On the first night, we found a bug on my sister’s pillow that bit her hand. Staff refused to identify it, and we later discovered it was head lice. Despite this, we were not moved, and guest services failed to act. Housekeeping was unprofessional, sometimes ignoring requests, laughing at us, or walking away. I was reduced to tears before a manager finally intervened, and only then did the head of housekeeping take the matter seriously. Communication with staff was very poor. Simple requests like water or towels were often ignored, and basic questions about entertainment could not be answered. While the pool, beach, and some waiters were fine, the lack of professionalism, repeated dismissals, and failure to address hygiene issues made this the worst hotel experience I have had. This hotel is not five-star, and I would never return

Pool

Service is terrible, no one speaks English, everyone is moody and not willing to help, on top of that number of staff is far from enough for resort if this size. Guests need to wander around for 10-15 min to find someone to help them or ask a question, and the probability of them understanding you is 1%, because they don’t even know words such as “glass of water”. The resort amentities are ok. But the rooms smell terrible and super outdated. Water in the bathroom rarely gets warm and some of the days was brown/ yellow colour as on the pictures below.

Her şey mükemmeldi,kesinlikle tekrar gelicez

Very clea. The staff are excellent. I am coming backwith my family next year. Already booked..

Personelin yaklaşımı çok iyi, yemekler iyi, odalar ferah. Fakat otelin bulunduğu çevre toz, toprak, dışarı adım atıp yürüyüş yapamadık. Ayrıca, seçin dışını sakinlik ve sessizlik için tercih ediyoruz ama otel çok kalabalıktı.

Personelin yaklaşımını beğendim. Yemekler güzel, oda rahattı. Lobi güzel, personel sürekli içecek servisi için hazır. Otelin bahçesi gereksiz büyüklükte bir havuz ve çevresindeki beyin alanlar maalesef otelin bahçesini doldurmuş. Nalan alan da futbol sahası. Bahçe kötü maalesef.

I invited my parents to this hotel, very well organized stay.

T

Wir waren in der Safran Villa der Service und die Unterkunft entspricht einem 7 Sterne luxus Hotel.Das einzige was man bemängeln würde ist der Zustand es muss einfach mal wieder Geld Investiert werden sonst ein super Hotel

Einer der Schlimmsten Hotel in Antalya keinen Stern verdient! Zimmer schmutzig dreckig Betten ausgenutzt sehr schlechte Matratzen. Altes Hotel Renovierung nötig überall Schimmel. Keine Lösung gefunden für unsere Probleme keiner ist drauf eingegangen definitiv nicht zu empfehlen.

AC was not properly working anywhere And dance area didn’t have any fan with water can cool you down.

It was not worth the money. They seemed to be understaffed and everything took a long time to get done. The service was not really up to the standard what I thought I was paying for.

I recommend this property 👌

Sehr schönes Hotel und sehr nettes Personal. Leider kein Internet auf den Zimmer und Zimmerkarten funktionierten öfter nicht. Abendprogramm meist zu lange und zu laut. Strand war mittelmäßig aber auch keiner baden, Rutschen waren nur an 2 Tagen für paar Stunden geöffnet. Empfehlenswert trotzdem!

We liked our stay, but there were a few things that had I known I would not have booked. The first one is the location is quite remote. Although they have a lot of services and upgrades they are far more expensive than we found in other parts of Antalya (40 euro for a small sunscreen). There was also no air conditioning in the property and we had to be moved to a room that didn’t face the afternoon sun. We were told the system was awaiting repair, but also noticed this had been a common theme in older reviews. Staff were friendly and kind.

The hotel is far from how it looks on the pictures. And half of the resort was not opened for the season. No information before the stay. The hotel has been nice at some point but is now worn down. The rooms had paper thin walls making it very loud, and difficult to sleep. The room was warm and air bad, and the AC would not work when we asked them to fix it they said that they can’t do anything because they won’t turn on the cooling for another couple of weeks. Service is terrible and the staff is arguing with each other. Does not seem to like working there. Staff-manager comes and sit at the table next to us and starts chain smoking during dinner. Huge offering at the buffet but very little variation from day to day. Everything not included in the package is very expensive. Do not recommend

Von einem 5* Hotel erwarte ıch Meeresfrüchte auf dem Büffe. Es wird mit Golf geworben, aber keine Vereinbarung mit einem Golfplatz vorhanden. Mann muss sich selbst um einen Golfplatz bemühen und Abschlagszeiten und Taxi buchen!

Lovely and enjoyable stay. Great dining and food.

Anlatmama gerek yok bende alanya da bi otelde yöneticiyim gerçekten buralar çok farklı kalite havada uçuşuyor personel çok iyi yemek çeşitliliği efsane lezzet de biraz sıkıntı var ama olsun bunuda personelin güler yüzü kapatıyor