Hotel was clean. Restaurant was good. TV did not work. They came and had a look didn’t do much and said couldn’t help. So no tv to watch play off hockey. The internet box they switched buttons didn’t work. Tried to call downstairs three times and no one picked up even after ringing for 15 minutes. Next morning no hot water to shower. Had to wash with hand cloth with cold water from the sink. Told counter person in the morning when checking out and told me they were going to get the manager to call me back and never did. Very bad for business. I spend half my time on the road in hotels and this is about the worst I ever had. Too bad because it’s a nice hotel. Bad customer service.