很不錯，早餐的座位安排可以更好才對！

Good

very nice

停车收费很贵！没有免费早餐

The housekeeper entered our room uninvited put in a code and indicated no service because we were not gone when she arrived to clean the room. We called for assist and the manger arrived apologized said she was new; however when we came back to our room it was not clean although she came to our several times after talking with the manager. It was terrible- the hotel and room was so nice- but this really impacted our experience

The staff was excellent, but they had to switch my room twice. Turns out they had not finished replacing the old AC units, and the first two rooms' AC sounded like a jet whining - much louder than my voice. The third room was perfect. I arrived on Friday night. Parking took half an hour to wait for a valet because they only had one person available, and four other people were ahead of me. Saturday morning car retrieval was OK. I had the chicken sandwich for dinner. It must be grilled ahead of time, refrigerated, then warmed up, because it came out really fast with half of the sandwich fine while the other half was very cold. Since it was cut in half, the server must have forgotten to warm half. I don't expect a warmed-up sandwich at the Hyatt.

Great staff, clean. Felt like home away from home.

Convenient location to Howard and great neighborhood.

It was clean and in a good location.

Building under construction but it was still nice!

This hotel was great. My only complaints would be that the WiFi & cell phone service was not great, so when trying to plan what to do the next day, it was a bit annoying; and their hotel restaurant food wasn’t the best. Otherwise it was very clean, staff was friendly, its in a safe area nearby everything.

The shower was inoperable and there were wash cloths in the room when I checked in. The staff were supper friendly. However, this hotel is crossed off my list for future stays.

N/A

It was a great experience, honeymoon hotel. I would go back again.

Not a bad experience

1. When I got their my first room sink was broken so I'm gonna assume they didn't check the room before I got there , once they gave us another room it was a green bean in it so u knew they didn't check the rooms !! 2 . You can't use the balcony area once the bar close 3. They charged my card twice for 2 days parking when I asked them plenty of times would I have to pay twice since I stay 2 nights 4. When I called they couldn't even tell me what was on my bail or even the other charges included deposit. 5. Both employees had no club on what I was speaking about 6. The first guy only sent me 1 transactions when instead it was 5! 7. 4 days later I still have not received my deposit

Spacious room. Clean. Safe. Property clean and centrally located to Convention Center. Front desk gave us a room that their Maintenance Engineering staff flagged NOT to be used. The TV and Wi-Fi did not work the entire stay. 2 Maintenance techs came on different days. They were nice but could not fix the problem. I spoke with Front Desk on 9/06. She agreed to issue a $75 refund for the TV not functioning. I checked on our departure day 9/07. The polite front desk gentleman confirmed he saw She initiated (some kind of) a request. He agreed to enter notes requesting the $75 refund too. NO TV. NO REFUND ISSUED.

The free breakfast was very good. The room was clean and neat. Very friendly and helpful staff.

Parking was a small challenge, the hotel clerk made it very easy!

The front desk staff was so nice, friendly and helpful!