We had issues with the state of repair of our room and housekeeping while we were there.

Clean room comfortable

The rooms were beautifully furnished and very comfortable and the staff were delightful. O wish I stayed more than one night.

Room was good but suffered from road noise. Breakfast was excellent. Service was good but we were surprised to have to wait to check in whilst the person completed a conversation with a friend.

The staff were very friendly and welcoming and our room was very comfortable.

All staff were very friendly, courteous and helpful. Ellie (receptionist) particularly so.

Very nice room and friendly people in the bar.

Friendly staff

The check in and staff were brilliant, they really couldn’t have been more helpful. The room was really comfortable and clean although a little tired in some areas. Outside my room was a busy street and an off license that seemed to draw attention from visitors until gone 11:30pm! Drunk and rowdy people stood outside and smashed bottles woke me up on a couple of occasions.

Clean rooms. Food in the restaurant was really spot on.

This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again.

Our stay was wonderful and we will be going back. Our room was well designed and very comfortable, excellent bed, we slept very well. The staff were outstanding and always wanting to help. The food was excellent, obviously a talented chef.

The staff at the Bell were very friendly and helpful. The room was comfortable and it had all the amenities I needed. I especially appreciated the fact that it was possible to block out all light with the window shades. We ate at the restaurant for dinner and that was excellent.

We booked this as a last minute trip, and The Bell was a fantastic choice! Fabulous welcome and service by Matthew and the team. We shall be back.

Really nice hotel. Comfy rooms, friendly staff, great food and drink. Their car park was full so they even paid parking at another car park.

Great little hotel. Really friendly staff good bar and very good food. Breakfast was particularly good but 8am start for breakfast not ideal for business travel. Basic room was really comfortable. Again, not ideal for business travellers as there’s no desk. Minor quibbles wouldn’t stop me staying there again (& I have)

Wonderful staff

The rooms and interior was very good and the staff were excellent. The only problem I had was the hotel is on the Main Street and the parking area is not at the hotel. There is a parking area for the hotel, but not on the premises of the hotel.

The staff couldn't have been more helpful, courteous or obliging. The room was very comfortable, we slept well and the breakfast, lunch and dinner couldn't have been better. If we are in this part of the country again we will certainly stay in this hotel.

Room was very hot.