Room was spotless. Very quiet.

Place parfaite pour un spectacle au centre bell

Everything was perfect

Super service et très belle chambre

Amazing service , room is chic is very clean !! Our third time staying here !! Highly recommended!

Excellent value and great service

For the first time, several things didn't go well. I informed the staff who apologized and ever offered a coffee and to let a note for my next visit.

Helpful staff, fresh clean rooms!

We chose this hotel based on its excellent reviews, only to endure the most disappointing Christmas holiday. My husband slipped severely in the bathtub, injuring his shoulder and toe—their bathtub was extremely slippery. When I contacted the front desk, the staff showed no expression or concern. I complained to the hotel management, but the manager only offered a casual “sorry” without any follow-up improvements, compensation, or even a gesture of care. The hotel management was utterly disappointing. This hotel has permanently scarred my husband’s right shoulder and left us with lasting resentment.

Everything went perfect, the room was great

Tout très bon rapport qualité prix

Everything went well, and I can’t complain except about the parking. I am very confused as to how the bottom of a hotel doesn’t have a proper in-and-out system, and how the parking staff doesn’t work under the hotel. It makes no sense. I paid $125 for parking for the week at a set rate, but when I tried to leave, the parking machine wouldn’t let me out. I went back upstairs and spoke with a staff member named Roberto. Instead of helping me resolve the issue, he told me that if the parking card wasn’t working, that was my problem and I would have to pay another fee, which I didn’t understand. Luckily, another staff member was extremely helpful and came downstairs to make sure my fiancé and I were able to exit without any issues. I am a store manager myself and know when a customer is right or wrong. In this situation, I felt belittled in front of my wife. Other than that, we had an amazing stay. Please fix the parking situation—it was very stressful.

Very friendly staff, good location

Hébergement bien situé pour la marche prêt du canal. Propre et personnel accueillant.

Very friendly staff, clean hotel with nice accommodations, (coffee, snacks, etc) available at the first floor, and well situated for a fairly good price.

Très belle chambre!

Une seule nuit mais parfaite.

Won

Impeccable Vue exceptionnelle sur Montreal

The shower did not have hot water. The WiFi connection was weak. Room temperature was not easy to change and the room was too cold.