I was there with my friends for 5 days to enjoy Chinese New Year holidays.
The overall impression is very good and the staff are nice. Plenty of choice for breakfast we have and good view to enjoy. Also, good service for 1-hr free massage is provided. It is worth even is free. Unbelievable.
I booked the seaview with balcony room. It is perfect and good position to take photos. But, maybe some people believe strong wind to hit the window and the room is not quite. For me, it is fine as too tired after sport activites.
Only the things to be improved are the water pressure and water temperature for bathing. It is too low and maybe I lived in second floor not enough water pressure. The water is not hot enough for bathing at night. Sometimes, flush water in toilet...should be considered.
In general, Palassa is very good.