nice room.good service. nice place

Very friendly staff and delicious, various breakfast!

職員有禮貌，服務態度好，英語水平一般，簡單句子溝通還可以。房價包早晚餐算便宜，所以也不能要求高價菜式，不過餐飲味道不錯，有用心製作，絕不馬虎。 酒店比較老舊，但整體裝修還可以。最差是房間地毯，太舊了，灰灰黑黑的，最少有一半面積霉爛了，所以房間也有一陣霉爛地毯味。 景觀面向櫻島火山，最好選高層，低層或有遮擋。早上火山背光，拍照不理想，最好中午後才拍照。

整潔很好，房間很大，景色漂亮拉開窗簾就是櫻島火山。

接駁車的服務是很便利，但中午時段沒有營運，不是很便利中午抵達市區的遊客。搭計程車抵達飯店，接待人員在門口迎接，不斷強調下午兩點後才能辦理入住，真的是有點奇怪。人都還沒走進去，直接在大門外不斷重複，這服務可以再到位一些。

前台員工服務良好，環境舒適

Can view the volcano island from Room. Purified water is prepared inside a clean boiler. Nice tea and coffee pick. The onsen at rooftop is smaller than I thought, but still nice, and it has steamed room. Since it is indoor onsen, the mist on window actually makes it hard to see the volcano. Shopping mall and outlet store nearby, some close at 9, the opening hour of shops nearby is comparatively long, quite convenient. It has free shuttle to pick up from JR station, supplement the shortcoming of location. Overall it’s nice with reasonable price for relaxation.

酒店員工友善及用心，工作效率高，早餐質素好，溫泉設施可以望到櫻島火山，附近有兩個商場，也有很多食肆選擇，整體感覺很好。

地毯不太乾淨 有點異味

好

Nice view.

服務景觀房間空間一流，唯獨有點舊

最令人印象深刻的肯定是酒店露台正對櫻島火山的美景，每天起床對著櫻島日出已經值回票價。位於酒店天台的溫泉設施亦是面向櫻島的絕美景觀，為旅客浸溫泉時提供高級的視覺享受。 酒店附近有多個小型商場，購物和用餐都很方便。

景色開陽, 正對住櫻島火山, 房間空間夠大, 女湯只有一個室內熱水池, 泊車每日1000日圓, 可以自由出入, 但酒店隔壁有個商場, 停車免費. 早餐是自助餐, 偏日式, 晚餐自助餐選擇少.

Great location, but breakfast does not have much variety

Great location, but breakfast does not have much variety

Nice.

2/F Japanese food very good and the blue uniform female staff is super kind and helpful. Front office staff also are nice.

我是在颱風6號吹襲鹿兒島時入住酒店的。十分感謝員工們的細心服務，細意安排令我行程完滿。 特別是12樓Phoenix餐廳的中原先生，他幫助我策劃了生日驚喜給太太，非常專業又細心，必須大大嘉許。 另外，在大堂服務的麻生先生也很主動幫客人拍照留念，敬業十足。 這間酒店可說是價錢便宜，風景優美，交通又方便，值得推薦！

Nice and helpful staff were always around in the main lobby to be ready to help. The facilities were sufficient but it's a bit old. The staff were holding a farewell banner when we are leaving the hotel. Their hospitality was beyond my expectation.