The shower gel bottle is empty, the napkin paper box is not refilled. It appeared the housekeeping was in a rush to the next guest to check in.

Very overpriced for an old hotel with minimum renovation to rooms. The Comfort Inn a few blocks away and the Holiday Inn over the bridge on Grand Island are by far superior places where we have stayed over the last 10 years.

Breakfast options were great, easy access to Niagara Falls blvd attractions.

The hotel night seemed expensive compared to what it can offer, small, with little staff to help you, the pool water was cold, when I wanted to check in there was no one at the front desk, I had to wait, 6 miles from town, for being so far the hotel night should be cheaper, they didn't clean the room terribly

The friendliness of the staff and the welcome that they gave me and my family was so awesome.

Nice location - great hotel. Hampton Inn rocks consistently.

Nice & clean

Great hotel staff, clean rooms and facilities, and good breakfast. Exterior grounds could use some R&R and location/area wasn’t ideal (about 12 minutes from Niagara Falls and streets/businesses were rundown).

Nice hotel. It was comfortable and clean.

We could hear the people upstairs stomping around.

clean room, HD tv channels for kids, toiletries were conveniently placed, comfortable beds, friendly staff, happy kitchen staff, nicely presented breakfast area, reasonably priced, close to many restaurants and stores, very good hotel for travellers with kids.

Staff was friendly and efficient, facilities are clean, and accommodations were comfortable. Will definitely stay here again.

My granddaughters and just spent a brief overnight but found everything to be comfortable and convenient. The breakfast was very good and the front desk staff very helpful.

Muy buena , tiene muchas cosas en el área

Elevators quit with my and our dog.. no visible maintenance or permits on the Elevator... Hair in the bathtub and dirt in the corners... Bathtub rusted through and leaks water... Bed was completely wore down on one side... chair loose and falling apart.. 1 floor is under construction which was not mentioned.... The is absolute trash for the price

Excellent

.

Easy access and close to Niagara Falls

Everything good

The property was in very good conditions. No problems with my pet.