I gave Liberty Suites a second chance in May 2026 after staying in October 2025 because I genuinely liked the location, the underground parking garage, and the ability to go directly from the garage to my floor without passing through the lobby. The privacy and convenience are excellent.
Unfortunately, almost everything else about the experience was subpar for the price.
Many of the same issues from my first visit were still present the second time. The Wi-Fi was unreliable & unusable: I used 15GB of my own paid int’l data because I kept disconnecting, & staff were unable or unwilling to offer any meaningful solution.
We reported problems with the TV in our suite, but they were never addressed.
The suite itself had cleanliness and maintenance concerns. The in-suite washing machine reeked of mold, and the oven would not get hotter than 250F during use. For an extended-stay property, these are not minor issues.
Customer service was also inconsistent. Some staff members were fine, but one woman came across as dismissive & unhelpful when we requested assistance.
The final straw was a power outage during our stay. While I understand that outages can happen, it ultimately led me to check out early. After dealing with poor internet, unresolved maintenance issues, and disappointing service, I no longer felt it was worth staying.
The location and garage access are great, but they weren’t enough to outweigh the ongoing problems. Two stays were enough; I won’t be returning again.