Not BW chain std as expected as told hotel is now privately owned . Security patrolling halls on 1st night -unsure why . Police present next morning in hotel - no reason given to guests - feeling of unsafe . Stayed 2 nights . Was not informed of construction around hotel prior to booking which made for a very noisy and dusty stay - in morning - found our parked car coated in layer of dust ! No toiletries provided in room unless requested , which I did each night and had to go pick up myself at front desk- no delivery to room as limited staff . Adequate bkft but very limited seating regardless of time , so guests taking bkft to go or back to room to eat .Bkft only till 930am each day . No light housekeeping ( eg change towels , empty garbage , high touch wipe down, replenish toiletries ) provided unless requested - which I again did prior to 2nd night stay - but not done . One elevator in hotel - long wait (5-10 min ) as constantly used by housekeeping staff w/ trolley & equipment - so had to use stairs - issue for those with mobility issues and on upper floors .Location not great with limited dining options and construction . Pool ok - indoor and not heated - no hot tub as told was sealed over . Price - too expensive( 300$ per night ) for what it is worth. Will not recommend this hotel moving forward .