非常喜歡住在這裡。建築雖然老舊，但很有經典韻味。

喜歡這裡的海水泳池，工作人員也很友善。

我最喜歡早餐！

儘管上次他們曾向我收取每間連通房100令吉的費用，但這次他們沒有收費，並且滿足了我預訂兩間連通房（共四間房）的要求，因為我們帶著孩子和老人出行。如果他們能保持這次的服務態度，下次還會再來。

不錯，鈴鐺，沒有樂於助人的男孩，也沒有友善的

我在檳城皇家朱蘭酒店住了5天4晚。飯店員工熱情友好，總是帶著微笑迎接客人。早餐種類豐富，味道鮮美，客房服務也很棒。 不過，早餐餐廳有個小瑕疵。炸油條攤位的油煙味很重。早餐後，我發現衣服和頭髮上都殘留著油煙味，這有點令人不舒服——尤其是我早餐前剛洗過澡。即使坐在離攤位較遠的地方，也很難避免這個問題。我建議飯店考慮將炸油條攤移到廚房區域。 總的來說，這是一次愉快的住宿體驗。我會給它4/5分，以後有機會還會再來。

假期非常寧靜祥和，令人神清氣爽。

寧靜祥和的氛圍，是家庭度假的理想選擇

檳城皇家朱蘭酒店愉快的住宿體驗

Nice and clean. Friendly and helpful staff. Walking distance to tourist spots. Nice breakfast too!

Quite an old hotel but still very charming. The room we got was quite small (not sure if we got the deluxe room or not) but still comfortable enough. Toilet is spacious and very clean. Bed is huge but the pillows smelt horrible (bad body odour). Loved the breakfast spread and how walkable it is to Penang attractions👍🏼

Great in every aspect especially friendly staff and excellent breakfast, sure will be back again!

Was a very good clean room. Staff was great and breakfast was good.

Hotel ini jauh dari hospital, sekitar 5 km. Cari makanan ada tapi tidak begitu banyak seperti di tengah kota. Tapi kalau mau cari ketenangan di sini tempat yang cocok. Lokasi dekat dengan dermaga kapal pesiar. Kamar cukup luas. Breakfast banyak pilihan. Ada tempat gym. Kolam renang bagus dengan air asin sehingga badan relaks. Pelayanan sangat ramah.

Great stay.. The hotel smells soo good and makes me feel calm 😚. Breakfast was awesome. There are a variety of choices of roti canai that were made when requested. Gonna repeat this hotel 😍

It was a wonderful stay at the hotel. When we arrived, it was still a little early and the room was not ready. So, the hotel did a pre-check in for us and invited us to use the hotel facilities whilst waiting for the room. We spent some time at the pool which we enjoyed, after which we were able to get the keys and entered our room. Our room was on the 5th floor and we had a partial view of the sea. There was a cruise ship docked at the port and that was quite an interesting view out of the window. Breakfast was fantastic. There were plenty of choices and mostly really good.

Our sheets (under the blanket) were stained in multiple areas on arrival. We called housekeeping and they were promptly changed.

Suasana Hotel Mewah Heritage dengan Staff yang Ramah.

Well managed hotel consistent with the Royale Chulan brand. More comfortable seating in deluxe rooms would be appreciated. Most rooms have chaise longue seating. Small sofas are a lot more comfortable and should be considered with current renovations. Breakfast very good- variety and quality and house keeping was outstanding. I will continue to choose Royale Chulan accommodation in Malaysia.

Kakitangan hotel mesra & membantu. Makanan sedap & pelbagai. Waktu saya parkir di tingkat 3, staf kata lif turun rosak. 1-2 kali saya parkir di hadapan hotel saja.