Greetings, l was harassed on arrival by one of the male receptionist. Who insisted that l booked a mixed room yet l booked women only rooms. I guess I was discriminated because I am African. When I requested for a partial refund they totally refused and directed me to the website. Only to realise that the hostel gave some youth accommodation while using my payment! Quite unfortunate! I request to review my situation since I am a student from a humble background and suffering at the moment. I felt like I was not needed at INOUT hostel. I am suffering somewhere in Sabadell yet my money was illegally retained and used by others. I only stayed for one night, yet l paid for two weeks.

The staffs were all very nice, including the cleaning service, all were so helpful friendly. It was a pleasant stay considering the price it was really worth the price.