Hi everyone we checked in at around 10 pm and after 15 mins in room we realised the ac is not working and there was no fresh air flow in the room. I thought of calling the front desk but even the phone was not working we were in room# 219 it was so suffocating we went to front desk to complain about the ac and the phone not working the person at desk said he will send some one but no one showed up for half n hour i again went down the person left who i left the complain there was some one new guy he said he cant do anything as the maintenance guy left i said ok then change my room he said cant do it then he gave an option to open windows i paid 1250 for 2 nights not for this kind of room i asked him so many times but no resolution we had to spend whole night with kids in the room with no ac and proper air circulation next day morning i went to front desk and they changed my room which they could have done it at night 11.30 pm which they didnt do. I would like to have my 1 night money back but the guy said i have to speak to manager i was so disappointed with them lets see if anyone gets back to me with me on my issue.
we checked in on 31st July 2026 and room alloted to me was 219 which had no ac working.