Gervasia Hotel Makati

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整體評分與評論 Gervasia Hotel Makati

Traveloka (242)
其他來源 (101)
8.1
非常好
來自 242 則評論
由旅行者提供於
清潔度

8.1

房間舒適度

8.0

餐點

7.9

地點

8.2

服務與設施

8.0

旅行者常提到 Gervasia Hotel Makati
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距市中心的距離 (1)
可訪問性 (1)
適合家庭入住 (1)
隔音效果 (1)
臥室 (1)
口味 (1)
菜色多樣性 (1)
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旅行者評論 Gervasia Hotel Makati

每頁評論數
20
40
顧客評論
R***d
icon-origin-TRAVELOKA
8.5
/10
74 幾週前評論
My booking was not credited as I checked in! I have to pay again in cash, no good system for online bookings.
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William F.
icon-業務
業務
icon-origin-TRAVELOKA
9.1
/10
74 幾週前評論
The staff were very friendly. Hot water seems not working
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William F.
icon-origin-TRAVELOKA
8.5
/10
74 幾週前評論
The staff are friendly and accommodating. Although the hot water source seems not working.
1 個人覺得它很有幫助
P***a
icon-閒暇
閒暇
icon-origin-TRAVELOKA
6.5
/10
79 幾週前評論
Hot water didn't work, they didn't clean the room properly since we found some hair when we walked in, the other guests were making love next door and we could hear it, there was no toilet paper, the receptionist gave us the wrong room different with what we booked
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Aillen L.
icon-origin-TRAVELOKA
10.0
/10
166 幾週前評論
I booked this hotel for a very important reason and it's just few minutes away from my appointment place. I booked angkas and paid 52 pesos. So perfect! Btw, the hotel is very nice and very affordable! I would really recommend this to my friends. I paid 1,200+ only with breakfast. Wow just wow!
1 個人覺得它很有幫助
Chab
icon-origin-TRAVELOKA
8.5
/10
166 幾週前評論
They gave me the kind of room I wanted. Staff were polite and helpful. Near legazpi sunday market. Love it. Thanks.
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Rolly E.
icon-origin-TRAVELOKA
9.3
/10
173 幾週前評論
So far maayos at malinis ang room,di lang ganon ka kaluwang. Just happened na pinaghintay ako ng matagal para makapag hanap ng available room for me. So far yong room okay
1 個人覺得它很有幫助
caijing d.
icon-origin-TRAVELOKA
6.0
/10
176 幾週前評論
First night of stay, phone is not working. Told the receptionist the next day but no action. Tried to call when checking out still pho e not working. No one even help me with my luggages when I checked out.
1 個人覺得它很有幫助
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Michelle C. B.
icon-origin-TRAVELOKA
5.4
/10
211 幾週前評論
The rooms are small poor facilities.
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Carmina Jane Dizon
icon-origin-TRAVELOKA
5.6
/10
214 幾週前評論
Very disappointed. The room is not clean. There are so many tiny cockroaches roaming inside the restroom.
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Razel S.
icon-origin-TRAVELOKA
8.5
/10
215 幾週前評論
This accommodation is perfect for short trips like mine. Clean and quiet. The staffs are accommodating and surely recommend it to family and friends. 💪🏻
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steven i.
icon-origin-TRAVELOKA
5.8
/10
217 幾週前評論
The facility is okay but the service is very inconvenient. They don't have 24 hours front office. Breakfast served late (supposed to be at 8am but served at 10:15). I came in to my room no towels, slippers and main switch was defective.
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leizel a. c.
icon-origin-TRAVELOKA
6.0
/10
234 幾週前評論
I was cancelled from my online training because Internet connection is Down at the moment in this hotel and cable connection on their television is also down.
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Geraldine G. D.
icon-origin-TRAVELOKA
6.1
/10
241 幾週前評論
Water dripping from ceiling electricity on and off.
1 個人覺得它很有幫助
Geraldine G. D.
icon-origin-TRAVELOKA
9.7
/10
242 幾週前評論
Nice and clean room, staff are friendly.
1 個人覺得它很有幫助
Andres V.
icon-origin-TRAVELOKA
4.8
/10
263 幾週前評論
This hotel is not hospitality! The linen the blanket and restroom are odors! And the TV has no channel!
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Accommodation's Reply
21 Jun 2021
如果是這樣,為什麼不提醒客房服務員和前台檢查房間和床單呢?你不斷發布關於酒店的負面評價,卻又不斷回來。你不斷發布關於酒店的負面評價,所以從現在開始,我們將不允許你入住格瓦西亞酒店。
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Andres V.
icon-origin-TRAVELOKA
5.1
/10
264 幾週前評論
The staff of this hotel weren't actually friendly and treated their customer like not a guest. I paid online my stayed this recent day. But the room that they give to give to me is not completed no hot shower and fridge I ask them to transfer me to another room they said there's no vacant! How come that this hotel becomes tolerant of their guest?! I just stay in this place because of a project job for my business!
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Accommodation's Reply
21 Jun 2021
如果您對入住有任何疑慮,您應該直接聯繫飯店管理層,但您從未與我們溝通並提出您的疑慮。您是否在發布或傳播負面評價,意圖對酒店進行負面宣傳?
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Andres V.
icon-origin-TRAVELOKA
5.1
/10
265 幾週前評論
This hotel has good accommodations, however the linen and blanket some odor in stinky! Seems they didn't change in regular. And I smell cigarette belches from the other room!
1 個人覺得它很有幫助
Andres V.
icon-origin-TRAVELOKA
6.0
/10
271 幾週前評論
Stinky the linen and only 3 channel cable TV!. no HBO! So cost me what in paying for this hotel!
1 個人覺得它很有幫助
Gilbert S. L.
icon-origin-TRAVELOKA
5.1
/10
275 幾週前評論
Bed need to be replace, cockroaches can be found.
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Accommodation's Reply
05 Apr 2021
如果情況真是如此,為什麼不尋求我們的幫助,以便我們進行檢查並確保此類事件不再發生?
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每頁評論數
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