Staff are friendly, thank you and success for Divina Shannen Mae Ryan 🥰, they are very helpful even though this is a digital hotel, always on standby on WhatsApp chat. The room is clean, the toilet has a bidet, towel soap shampoo is available, the kitchen equipment is complete, the water can be drunk straight away; if you are in doubt, just boil it first. There is a laundry room complete with dryer, the location is near the Cityhall MRT and Bugis MRT, just walk to Bugis Junction / Street. Suggestions: cable TV is available, soft mattresses, rooms for families. Overall, comfortable stay at this hotel, sorry I didn't have time to take photos of the room, but it's recommended!