一切都非常令人滿意👍👍

每次來怡保，這家飯店都是我的首選。乾淨整潔，早餐美味！而且位置便利，去哪裡都很方便！

總的來說，我在怡保艾克塞爾西奧酒店的住宿體驗愉快又舒適。房間乾淨寬敞，佈置合理，床鋪舒適，床單乾淨，燈光柔和。飯店位置非常便利，方便前往怡保各處－我非常享受在怡保市區漫步的時光，飯店員工普遍有禮貌且熱情。 然而，浴室需要改進的地方是浴室。浴簾上有明顯的霉斑，影響了淋浴體驗的整體清潔度和舒適度。對於一家如此高檔的飯店來說，浴簾應該定期更換以保持衛生。 如果浴室的維護能夠做得更好——尤其是更換浴簾——這家飯店的住宿體驗將會更加完美。我希望酒店管理層能夠重視這個問題，因為其他方面都非常令人滿意。我還會再入住怡保艾克塞爾西奧酒店。

一切都井然有序，請繼續保持！以後員工出差時我會考慮預訂這家飯店。

入住體驗不錯，房間舒適整潔。不過房間門可能需要維修或更換，有時候鎖不太好。

Great location! The front desk staff were really patient when helping me change rooms, and housekeeping acted fast when I needed extra toiletries. Really appreciated their good service 👍

We had a great short vacation there.

i have breakfast in house restaurant and saw 1 of hotel staff use hand wan pick up cockroach under buffet counter …speechless

Many eating places short walk, in front and behind hotel.

We stayed in the family room, which was very spacious with sofa and a table. It is also clean. The staff is very friendly. The location is also very strategic. Many food nearby, with Foh San dim sum and Chong Yang kopitiam just at the road behind the hotel. There are even convenience stores and a laundry nearby. We had a pleasant stay here. Will be back again.

Dressing table got ants in room 602.

Hotel room decent but one of my room got ants issue. Overall still OK. Reception service are good.

Hotel lobby got few car park in-front of lobby and not convenient when we want to go into the van that we charted, when I ask the hotel security and he told me that the owner of the car pay money to park in-front of the hotel lobby … I really disappointed with this kind of selfishness and hotel management also no action taken.

Check in and out was effortless. Rooms are decent size, clean and comfy enough for 2 nights. Parking in the hotel was not a problem. Location is great and walking distance to many yummy local food. Basic toiletries were provided, toilet was clean, AC and water heater worked well. Pressure water pressure was also really strong. Would definitely stay here again.

Overall fine-ac, hot water work well. Noise travels when events are on going. Breakfast is good except no rotation (ie almost same kind of food every day) Perfect location if want to be in city centre.

This is an old but very well maintained hotel in the city of Ipoh. It is very convenient to access the Ipoh old town shops and restaurants.

Room spacious ans clean. Welcomw and friendly staff.

My request for soft pillows and higher floor rooms were met. The staff were courteous and helpful.

Terribly dirty hotel. I check in late around 9pm-10pm, so after check in, I decided to go outside to have some supper. I go back to hotel room at around 12am, then only I found out the bed is dirt. It is actually cover with comforter = looks totally ok and clean, but once I wanted to lie down, I remove the blanket and found out is as the picture, I call up the reception, he told me room service is closed, so he can provide me room change, will ask the security to send the key to my room, he just send me the key, and I have to change my room, move my belongings and luggage by my own self. After room changing, the room is super hot and the air conditioner is not working properly, when I check out, the reception asked me to send her the photos only, and just say sorry. That's all what they can do. No more staying excelsior although the hotel in a good spot.

The hotel room floor is dirty and is like not being clean well.