The reception counter is not located under the one room. We need to walk about 200 meter to check in or validated the parking access. There are a lot of under roof parking space. The 1 bedroom is spacious with balcony and simple kitchenet. The cleanliness not at the top norch but still acceptable. The only thing is the pillow is too thin and old.

This hotel needs to upgrade items inside the room, i.e., one mini fridge at least in the room. Should put AC inside the room as well because sometimes the weather in Cameron is sunny during the day time. Otherwise, this hotel location is strategic, near to Nova Centrum, and the location is attached to the mall building as well. Should be upgraded if can have room service as well, thank you.

Apartment luas dan selesa cuma kipas berhabuk selipar disposable tidak disediakan parking pom banyak, recommended, thank you

Tempat cantik, tapi service hancur, tandas kotor, bantal ada sarung

Apartment 318, room no 2 glass door broken then floor vinyl at sink area damage. Toilet ceiling also need to touch up, then please mark your heater which one for hot and cold. Others is good about this hotel, very nice atmosphere here then walk distance to Kea Farm (around 400meter)

Great experience there. Good view. Comfortable. Big room. Good service. Dekat dengan kemudahan.

The room was nice, the view look good, all the strategic locations are near from the hotel, will book nova again next time, thnks!

Masuk 2 bilik berbau, reception jauh dari bilik hotel, penjaga kaunter pon tak berapa mesra, tak ingat nama. Tapi bilik sangat luas, tapi tak de kipas dalam bilik. Kipas hanya ada kat luar dekat TV. Overall ok. Ada mikrowave kettle.

Good price and spacious room.

Terbaik, bersih. Puas hati, boleh datang lagi

Hotel yang selesa, bilik yang luas, bawah ada mall senang nak makan.

Should put clear instruction and clear signage where is the reception to check in. Should inform that all guest have to check in at the nova retreat reception. The building looks a bit old but the apartment spacious. Can be improve on the cleanliness especially in the toilet area. You have to go for buffet breakfast at the mall/hotel building as I was at the retreat building which I find it very inconvenient.

Hi. Saya stay sini dengan family. Room memang spacious. Sesuai untuk family. Receptionists pun peramah. Nearby hotel banyak convenience store which is awesome, nearby sheep sanctuary, raaju’s hill strawberry farm, EQ farm, and much more. The thing yang a bit lack dekat sini, hotel agak mcm tak terjaga sangat. Bathroom mouldy, lampu tak cerah, agak scary lah untuk yang first timer datang menginap. Lagi satu, parking nak keluar masuk, leceh sikit sebab nak kena validate dekat bangunan lain, kita menginap dekat bangunan lain, tak jauh pun but still a bit leceh to go here and there just to validate. Saya cadangkan untuk buat satu validate parking machine dekat level b1 bangunan the square tu. Senang untuk semua. Bestnya dekat sini room sangat sejuk siang malam even cerah matahari pun, still sejuk walaupun air conditioning tiada langsung. And thats it, highly recommended! 8/10 would love to come again!

Nice hotel. Pleasant stay with family.

All is okay like a 5 star hotel. Not okay is there so scary. Television off itself 🥲 Tengah malam suram dan sangat menakutkan

Bau kepam, bilik tak bersih, cadar kotor. Cawan minum bocor, tak boleh guna, tempat parking kotor, keseluruhan semua out.

The process check in & check out are smooth. The penthouse are spacious. They have sky garden so we can hang out there. Suitable for family gathering. The location are nearby attractions. The view are stunning. I love this place so much.

Very spacious and clean room. Nice view from balcony. I check in this hotel for my seminar and luckily the ballroom is same floor with my hotel. Will repeat again this staycation.

Kemas dan berbaloi bilik besar dan selesa

Musty smell, bed sheet not clean, slippery toilet, some lights faulty.