房间装修较新，早饭品种不多但是质量很好

The location of this hotel is great, we can find many restaurants around the hotel. And the room is clean and lets Feel relaxing. The staff is helpful and speak good English who provides good service.

This is a small hotel with Northen Europen decoration in lobby. Let me feel comfortable and relax. My wife liked the breakfast especially the fresh fruit and juice. We left our luggages here for 8 nights. All luggages are kept well. The air conditioner is a little noisy if you aren't so tired, if you're a little tired it's Ok. The second time I slept here, I didn't feel the noise.

酒店職員很好，很helpful, 設計亦有特色。可是洗手間太小，門不能關，且有大縫隙，情侶以外的人入住會不方便。我們入住的37號房，有個挺美的露台，可是夜晚車子經過吵到不行，連續幾晚醒好幾次，房間內的空調也是像飛機引擎一樣，影響睡眠。美則美矣，唯中看不中用。

The reception is very nice and willing to help. Especially the man in the reception speaks very good English and very willing to help. All staff are very nice. I would be happy to be there again.

酒店位置很方便，就在地鐵站旁邊。附近有很多餐廳，博物館很近，離市中心各個景點都在走路可以到的位置。lobby有免費的水果、茶和咖啡提供。

very nice design hotel... the location is good. many restaurants nearby and the metro station also take you 3 mins walk only... recommended!!

Nice room, quite quiet. Decent buffet breakfast. The male receptionist (I think the night receptionist) was very friendly and helpful.

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Excelente ubicación para viaje de negocios. Hubo un daño en la cisterna y fue atendido de inmediato.

the room was clean but the AC was set at 25 degrees and I could not change it. the AC remote control did not work. I had to have breakfast at 7am and they did not have hot milk or eggs, just bread, ham and cheese and sweet options until 8am but they do not say that on the information. room was basic, area at night does not feel safe.

Friendly staff, good amenities, good breakfast and good location.

You could tell the rooms were old. Breakfast was extremely basic- far from amazing as the other reviews indicate. Take the 5 star reviews with a grain of salt. Location looks scary but a fairly good location.

Nice bottle of wine with our stay. Good location for exploring the old city but not that convenient for the new city. Area a little run down but was expected being in the old city.

excelente ubicacion

Perfect location for walking around Santiago. Located in an old building that has been beautifully updated next to a park. The staff are very helpful and the included breakfast has lots of variety.

This is my second time at this hotel, which couldn't be better located -- across from two museums and near the nightlife and restaurants of the Barrio Lastarria. But on a quiet side street. Plus, the staff is helpful, the breakfast is generous and the rooms well designed.

Staff are friendly and helpful

Comfortable room and amenities. Friendly staff and overall a good stay. The area is in the city center, which is not safe to walk around with phone and belongings, but overall close and accessible to places to eat and visit. The water pressure on level 1 was not good - very little water flowing on the shower. Good value for money, with a very good bed to sleep

The rooms were outdated and the bathroom lacked privacy and had a funny smell. The air conditioner was constantly leaking on the floor. We did enjoy the location of the hotel and breakfast was good.