When we check in, we request to put the same level of room with our son ' s room (he will come in next day), but was told that the king size room only at level 8. They give us the room that air conditioning was not working very well as well as the toilet can't flush. Next morning, we asked for changing the room to the person on duty at the counter. To my surprise, actually there ' s a king size room at the same floor with twin beds. Thank you very much to the person who is on duty and change the room to the same floor with our son ' s room. I don't understand why they turn us down on the first day.