good

This is a nice hotel. I am giving a 4 star review because when I had requested to use the business center, the front desk just employee sent me to an upper floor without telling me where to go and without providing me the password for the computer in the business center.

Highly recommend

Clean room, staff.amenities , food and buggy services to Lulu mall

Free shuttle to international airport. Good service for a 3 minute drive. Mediocre service. Restaurant wait staff poor. Restaurant A/c not working properly for three days , two nights I was there. Room A/c fan ran all the time-Loudly. Off or cold were the two temperatures. Noisy. NOTE ROOMS ARE NOT SOUNDPROOFED AS ADVERTISED. Generous but unnecessary built in cupboard doors bang in the room and surrounding rooms waking middle of the night and early morning as people leave for airport. Limited western food. Included breakfast mediocre—4 Raw or hard cooked poached eggs only—cook did it know better. And, in India mind you, they could not figure out how to bring a teapot of boiling, not tepid water with a creamer, small jug of cold milk for me and my decaf teabag. Buffet food over cooked and mediocre taste. Morning f pastries cold and old or previously frozen. Huge toaster that either burned toast or only cooked one side. Marriot needs to try harder here and give staff better training or fire the management.

Stayed here for a couple nights whilst visiting Kochi. The rooms, facilities and staff were excellent. Importantly bed and pillows were comfortable for a good nights rest.

Geweldig personeel, heerlijk eten en een heel mooi hotel

Only good experience

Our anniversary celebration at the Kochi Marriott was an experience we will always cherish. We highly recommend this hotel to anyone looking to mark a special occasion in style. We look forward to returning for many more celebrations in the future.

The room was beautiful and the staff couldn't be more friendly and welcoming.

Clean room, friendly staff, good food, transportation to nearby mall

Warm welcome from staff, friendly faces, nothing is too much trouble. Lovely, comfortable bed and immaculate room.

Room was dirty. Had a fowl smell. Bathroom was not clean. Room was prepared for one person while booking was for 2 people.

Excellent service, yummy food. Everything was on point. Loved my stay. Will definitely come back.

Clean room and good location

Room was spotless, th check in was very efficient which mattered as I cheecked in at 4 am in the morning

Yes very polite and courteous. Rooms are kept clean and ready during our stay daily.

객실

Staffs were very friendly

Great place to stay! Very clean. Staff is very helpful.