我建議維修組也檢查一下洗手間的淋浴噴頭和其他零件。謝謝。

友善親切的員工…願這家飯店成為焦點

nice even the hotel surrounding looks like horror but it still good to stay the environment is quite parking is spacious

Nice place to stay. Semuanya bagus-bagus saja.

Have a bad smell of carpet from the lobby until room.

Very spacious bedroom and the location is nice. Loads of famous food and drinks outlet downstairs and crowded with pubs which is walking distance away. 7-11 is just downstairs and supermarket is two blocks away only. Quite a number of banks too, very convenient if you need Atm right away.

- old hotel but the facilities in the room are well maintained.- hope hotel can change the pillow because its too hard.- have to pay for the parking wt overnight charge of rm10.- strategic location cause many shop nearby. But its very busy during the day.- overall, its worth it

Love this hotel, nearby restaurant, Chinese, mamak, Muslim. Laundry dobi also nearby.

Sangat kecewa... Fasiliti bilik tidak seperti mana di dalam gambar (mgkin apps x update) xberbaloi dengan price rate... Blackout sampai 2, 3 jam, hotel xda sediakan bekalan kuasa (generator).. Tandas pulak xda paip (pili air) untuk membasuh jika membuang.. Lepas tu tualanya kotor, ada banyak rambut² (x dicuci dengan baik).. Guess yang kaciwa😔

Need to improve the wifi. The room just ok. Just close to many local restaurants and easy to accessible

Overall is great. Staffs were so being friendly.

Bau tandas kurang menyenangkan, sachet gula tak disediakan bersama sachet kopi, tea spoon tidak tersedia.

Not as good as before, 1) body shower cream was out & aircon was out in the first room we checked in. After some complain we manage to change room but found out there is body shower cream and hair shampoo in the other room. Thanks to the lazy housekeeping thinking that we are dumb enough to believe him there are providing 2in1 hair and body shampoo. 2) No boiler to make coffee :( 3) Not warm welcome from receptionist, please train them to smile at least, Sabahan are born warm and friendly people. Previously came with family, no issue with anything plus staying here is very convenient when you are not local cause surrounded by shops and foods. What I think is with the price they offer should have better service and accordingly. If keeps going on with what they are offering now, than hotel rate should go down much lower for example below RM100. Thank you

Nice, clean, many food can find around the hotel.

Rooms are rather spacious but some of the reception staff (all receptionists are male, by the way) could have been more friendlier and learn to use basic courtesy like "thank you" and apologise when making a mistake, instead of showing open disdain for customers - your clients are paying to stay at your hotel and without their patronage you would be out of business as a small hotel like yours is relying mostly on room revenue to survive. Also I find housekeeping staff (again all are males) unprofessional and creepy. Twice I hanged the 'do not disturb' sign outside my bedroom door and twice some room attendant flipped the sign around showing 'make up room'; once or twice some room attendant rang my bedroom door bell non-stop when I was sleeping inside and had double locked the door. All these instances look as if the room attendants were insisting to enter and clean you room when you obviously had hanged the do not disturb sign and double locked the door. After I reported to reception about the housekeeping staff flipping the 'do not disturb' sign outside my door, a couple of the room attendants gave me a dirty look when I was at reception counter the next day which left me feeling uncomfortable. Management should educate the room attendants on etiquette, manners and above all respecting hotel huests and their need for privacy. Reception also could improve on customer relation skills, be more open to constructive criticism and treat your customers better. It's not just about collecting money - it's also about providing good service to customers.

On Public holidays & weekend the car park close. Nearby hard to find parking. Need load luggage to reception on 6th floor then check in room another floor. Water heater after make complaint still remain same water not hot/warm.

The price are reasonable pay for what we get.

Bilil luas, besih, staf peramah dan sangat membantu.

We can smell the smoke as soon as we walk out of the lift. The staff is friendly. Parking slots are available both underground and outside of the building but not provided free. The location is surrounded by nice eateries.

No parking. I got summon from DBKK!