I opted to pay at the hotel when booked but obviously put at card down to secure a room. However when I checked in, I was told that the money had already been taken from my card. I feel quite angry because the money was taken without my permission. I had cash to pay for the room when I checked in. The room itself was ok, I had booked a twin room for my son and I. The beds were pushed together and the room was quite small, which meant that we couldn’t move them apart that much. Also the bathroom didn’t have a blind in it and the window was opposite a college, so there was absolutely no privacy, we never used the show for that reason.