Staff was friendly

nice hotel and good location。

Bad view , we have requested higher floor but they provided the 2nd floor with bad view of air conditioning facility

​For over $300 a night, we expected a comfortable stay, but instead, we were given room 100 on the first floor, which is essentially a thoroughfare (along with a handful of other rooms on the same floor) for the bar next door. Management allowed bar patrons to exit via an internal door right next to our room to use the hotel elevator and stairs, resulting in yelling and loud music keeping us awake all night. This is also a massive security issue. Front desk staff completely dismissed our complaint at checkout, claiming "oh yeah, sometimes there are concerts and after-parties." They refused to offer any sort of refund or fair compensation because we booked through Expedia, and not direct with the property. Terrible service and zero accountability.

Overall I would say that this is a serviceable no frills hotel room. The check in staff was nice the lady was friendly. The rest of the staff just acted like we bothered them if I had to ask for something or had a question. The room was so small. It doesn’t have a vent fan in the restroom so the mirrors fogged up when using the shower. The shower only has a single panel of glass so the water splashes on the floor. Parking was available and the lot is close to the hotel. Location is good and walkable.

Close to town, and a good rate.

N/A

Wonderful room however we were not aware that the restaurant/bar attached was a nighttime hotspot and it was so loud from 1:45am until almost 3am. Ear plugs in the room would have been helpful as the windows do not keep out any sound. They did provide earplugs to me when I went down to the lobby.

Upon arrival I was surprised by the offer of an upgraded room on the first floor, what I was not told by the check in clerk was that this room #103, was directly over the exit/entrance to the adjoined pub and would be noisy. Significant noise from the pubs patrons carried on until 3am ( this was a Thursday night, heaven help someone staying on a Friday or Saturday). I had to be up for meeting at 6am. Not a good night.. The check in clerk said he'd have the manager call me. The manager didn't call. Will avoid this hotel in future.

The hotel is well located being in the middle of downtown. The street outside the lobby has a 10 minute parking restriction making it easy to be dropped off or picked up. The front desk staff were friendly and helpful. The room was compact but very well maintained with a comfortable queen bed and good bathroom, with fridge, microwave and coffee machine. The room (219) had a split unit air-condition, but we noticed that most other rooms had window mounted units. Although we only used the aircon once, it was very quiet and efficient. Our room had no view as it looked into a blank wall. This did make the room very quiet. Again, we noticed that rooms on the other side of the corridor overlooked the roof terrace of the next door pub.

Very well located with helpfull staff. The room are somewhat small but manageable for a place to sleep.

Right in the middle of it all, in a very walk-able and beautiful city. Many cafes pubs and coffee shops nearby. Shopping and the stunning harbour. The Strathcona’s renovations have taken it to the next level, but not at the expense of its old-world charm.

È stata un’esperienza fantastica. Personale accogliente e formato. Formidabile il pilota con estrema accuratezza professionale che ci ha sorpreso nella sorpresa continua dell’incantevole paesaggio.

Great hotel, close to everything.

Everyone was very pleasant .

Clean, friendly staff. Would stay again!

All good

Great Location, Clean Room!

Friendly staff and welcoming !!!

Great location, close to shops and dining. Area felt safe to walk around in. Hotel was clean and staff were friendly. Only cons for us were that our room was quite small and it was noisy the one evening as the patio was lively. If you are one that wants to party on the patio, it looked like a fun place.