Room was clean & quiet

Hotel staff pleasant, convenient location. However, was disappointed to be given a room in the "annex" building, while initially I was expecting to stay in the hotel. The annex building room was clean and quiet, however the building could use a bit of sprucing up.

Everything was very good ! Beds are so comfortable. Great stay for the price

It was a clean place. The staff were friendly and greeted me when they seen me.

Excellent service and properties

Déjeuner ok Mais pas dormi de la nuit la chambre voisine a laissé la télévision ouverte toute la nuit assez forte…..

We had an excellent stay, very comfortable room, especially the bed. The only downside was the pool was closed for renovations.

The motel is great but the restaurant wasn’t open and I wasn’t aware of that until I invited a friend to plan on supper with us at the motel and she told me the restaurant was closed for renovations. I ate there a year ago and it was very nice so looking forward to staying again when it is complete. The complimentary breakfast was in a different location and that was lovely.

Friendly and clean

Staff are great

Breakfast was great and included. Amid extensive renos when I was there so can’t give a fair review but staff was incredible and renovations didn’t affect our room stay at all. Would stay again. Bet it will be very nice. Great location if you find yourself in truro for a few days.

Not the stay I expected. Was not made aware of on going renovations. There was no pool. Fridge was not working properly in room. Staff was hard to get ahold of at times. Did not stay in actual hotel building. Placed in “annex” building. Due to these issues during my stay i will likely not book here again

Was expecting a swimming pool, was not informed that it was unavailable, sorry, but the complimentary breakfast wasn't good, long delay for the food and simply not very good. Sorry. Everything else was good, my room was very good and the staff was friendly

Nowhere was there any mention of the hotel being renovated, especially the pool or the restaurant, which were the major reasons for booking this hotel, best western’s website should clearly state what is being worked on and if amenities are shutdown, as we could have stayed elsewhere for less Money for a sub par breakfast and lack of a pool.

Great rooms and staff

Il faisait très très chaud dans la chambre. À part ça, tout était correct.

Room was clean. Breakfast was good and breakfast attendant was very friendly.

Good service. Breakfast was acceptable.

good easy check in

It was a good stay but there was a lot of renovations going on which impacted comfort level. We ended up only staying for one night even though we had paid for two.