Nice place to stay. Breakfast is just ok probably good for kids.

Very disappointed that this BW lists as hot tub open but jets set to permanently off! Gross sess pool action as no circulating jets! Who wants to soak with other randoms I ask? Plus whole point is jets for back! I booked for hot tub use as stiff neck and big fail. Very disliked this. Breakfast getting weak too but prime focus was working jets! Older grump lady at breakfast should find other work too. A real pleasure, not. Got bare min at check in too but again it didn't matter if they didn't list hot tub as open!

Try it

Room wasn’t clean properly and lady in breakfast area who makes coffee was so so rude but breakfast server was nice. My stay wasn’t pleasant in this hotel.

Good

Room clean and functional, although badly in need of updating. Larger room than expected. THE INCLUED BREAKFAST WAS THE WORST EVER EXPERIENCED!!! Didn't use the pools or hot tub, but the outdoor pool looked clean and well maintained. Some housekeeping shortfalls in that some soap and shampoo dispensers empty, and several light bulbs burnt out. Quiet on the backside of the property away from the main road. Staff friendly and helpful.

Room clean the breakfast was very good. The one Attendant at desk was friendly but was very busy trying to answer phones and check in guest

It was just plain nice-we stay in Penticton a lot-never stayed there-going to from now on

Room was clean but needs updating. Breakfast provided was well done. Staff was excellent

the room was clean, the staff helpful and the location nice !

Great place to stay. Walking distance to the lake, older hotel but well maintained. Breakfast was delicious. Staff very friendly and helpful.

Great customer service

Spacious room, great amenities and great staff!

Like: Clean room Courteous & helpful staff Not like: Aged hotel building and facilities; no interior corridors from room to office and breakfast area So-so breakfast: depleted food trays, poorly mixed pancake batter

Clean rooms

The courtyard is great

Room was clean & well stocked with amenities, staff was very friendly & helpful. It was a quick decision to stay in Penticton for the night & we are happy we picked the Best Western, it suited our needs, travelling with a pet, perfectly.

The staff were very pleasant and helpful. The outdoor pool was heated and clean. The atmosphere was good and the age of the property gave the hotel some character and charm. Definitely a good place for family’s!

Room was pleasant and bright. Hotel in a great location. Nice to have breakfast on site

Generally a fine property. In room amenities were sparse(cream and sugar or coffeelots of towels and pool amenities. Jets in hot tub are permanently closed of.