Di saat hendak mengambil koper yg di titipkan, tiada petugas resepsionis yg berada di tempat. Padahal mau kejar waktu ke bandara. Di panggil2 juga gak ada orang yg keluar. Sangat buruk sekali pelayanan nya.

The staff was friendly and he gave us permition to check in earlier than actual time to check in....TQ

Phòng sạch sẽ, nhưng mình ở tầng 1 sát đường nên xe cộ đi lại quá ồn, làm mình hầu như không ngủ được. Wi-Fi free nhưng không làm việc. Thái độ nhân viên bình thường, không được thân thiện lắm

Cigarette butter outside windows. No 7-11 nearby. Good if you need jetty service as near. Price on high side.

Harbour view. Street food near the hotel. Clean room.

Wifi lelet, too slow only 0,5 Mbps. Hotel location closed to ferry terminal, too far from everywhere, not recommended if you with family specially old man or children.

The location is strategic, just opposite the jetty and bus station. Walk along the street you can find Chew Jetty and tons of nice foods and tourist spot. The hotel has its parking lots too. The room and toilet is spacious and the cleanliness is acceptable. I enjoyed a nice shower. Each room has air conditioner that you can control yourself. It has a big window too, mine facing the harbor. The pillow and mattress is hard, and I love it. It provides a small pillow too. You can get toiletries like slippers, toothbrush from the counter. What I don't like: the sink is blocked and the water flow is very slow. There is no soundproof at all on the window. Our room is facing the busy road and there are bumpers so we are literally sleeping on the street the whole night. I can't even watch TV, too noisy. The mirror should be placed at the entrance, not facing the beds, so you can only do everything in the toilet. The mirror in the toilet is huge though. There are a few steps of stairs before you can access the lift, so it is not convenient for disabled people, baby strollers, or heavy luggage. The hair dryer is lousy. It took ages to dry my hair, but I am glad it provides an iron and ironing board in each room. I will consider coming back again for its location and good price, but I will ask for a room not facing the main road!

The receptionist won't allowed us to check in early an hour eventho the room are ready. Other hotel not like this. Katil keras tak empuk sangat.

Staf hotel sangat tidak ramah mereka terkesan sangat cuek,

Relatively new hotel. The water pressure is excellent. We look forward to an invigorating shower at the beginning and end of the day. But surprisingly no cloth hangers. We asked for them but they never came. Nevertheless, bar this missing detail, our stay there was great. Will return (and hopefully there will be cloth hangers this time).

Secara umum hotel ini baik/bagus dari segi peralatan di dalam kamar, kebersihan kamar pun baik, letak sangat strategis karena berdekatan dengan tempat perhentian/terminal bus sehingga memudahkan untuk pergi ke mana-mana pun. Akan tetapi ada sedikit hal yang kurang menyenangkan terpaksa saya hadapi, dimana pembersihan kamar (penggantian perlengkapan tidur dan mandi tidak dibuat setiap hari/pagi), selama 3 malam penginapan (check in minggu siang, check out rabu pagi) kamar yang saya tempati hanya dibersihkan & ditukar perlengkapannya hanya 1 kali (Selasa pagi), semoga hal ini lebih diperhatikan lagi agar tidak dialami oleh tetamu lainnya.

Mesra kanak kanak dan amat selesa utuk family

ห้องพักดีนอนสบาย แอร์เย็น ฝักบัวน้ำใหลแรง ด้านหน้ามีสถานีรถบัสไปทั่วเกาะ และท่าเรือไปบัตเตอร์เวิร์ธ สะดวกมาก ๆ

Highly recommended. It was a good stay. Friendly staff with clean and comfortable room. Their bed is super comfort. It just our room window facing another building (close view) yet not a big deal.

Hotel very clean. The recption staff.. Was very very helpful.. Steven and also the girl.. All thumbs up. Should come again definitely. The breakfast was so tasty. Keep up the good work.

Bilik yang luas, staf yang helpful n mesra.

โรงแรมอยู่ฝั่งตรงข้ามท่าเรือ Ferry และรถเมล์ เดินทางสะดวก ห้องพักสะอาด มีหน้าต่างให้แต่ไม่มีระเบียง อาหารเช้าใช้บริการของโรงแรมใกล้เคียงกัน

Clean, comfortable and good service

Nice location & good for stay. But 1 of breakfast lady we called aunty is very rude & keep eyeing us during breakfast. What's wrong with us? No smile, no greetings & no thanks at all. Remember, this will spoil your mood for trip to Penang. Please read a review at Google also about this hotel.

There's pictures portrayed in the web misleading... The ones that show corridors like peranakan house... However the service was good and friendly.. Will come again..