酒店很棒

太讚了

除了离地铁站要走7，8分钟以及大门比较小有点难找之外都非常棒！房间很漂亮，拉开窗帘就能看到帝国大厦，喜欢房间的装修，总体非常好！

Clean, kind, and good service

Exceptional hotel. Close to everything you need (good food, shopping, Madison Sq park), and the hotel is one of the best in the city. Big rooms, great staff, and some great views depending on the room you get!

Amazing staff.

Buena ubicación

Did not provide the room booked. Refused to honor the room category specifically selected and paid for. Only provided a double room when an executive king room was purchased and paid for.

Excellent service -- highly recommend the hotel

The only not so great were the elevators very slow

My room was on the 38 floor. By the time I checked out I learned it was located just below the gym.

It was clean, convenient. When I checked in they didn't see it was prepared and had to refund me after I complained to the manager for double billing. The lights would not go off at the bed only at the entry, the wall sockets for phone did not work, the closet doors would not remain open. Most was corrected after I called and went to front desk but some items were never fixed.did work with

Great stay

The hotel is attractive, clean with a reputable bar and excellent restaurant. The rooms are spacious and the location is very desirable.

Underwhelming stay rooms are so small bare and empty for the amount of money they charged per night which is unbelievable compared to what you actually get. If you get a corner room it’s like a prison cell small windows you can’t even see out of.

This was the worst hotel experience I’ve ever had. As an avid traveler who’s stayed in numerous five-star hotels around the world, this place barely deserves a single star. The hotel is grossly overpriced, with terrible staff, non-functioning elevators, poor-quality food, and abysmal service. It was such a waste—not of money, but of the experience itself. I came here hoping for a relaxing weekend getaway, but it fell far short of even basic expectations.

For the price I just cannot accept that you don’t get an in room coffee machine. They offer free coffee in lobby up to 10:30am, but I hate having to trek down first thing in the morning. Hat to also call to get shower gel as there were no extras in the room. Check in took 15 mins. Room was ok for the price. Service was good.

Robo

I have been to the hotel many times / hotel is not very busy in August /I asked for a late check out until 5 pm and indicated to pay part of the rate - the answer was I need to pay full room rate - my last time at this hotel - a Marriott

The smell was amazing and the staff was very welcoming and accommodating. The property is gorgeous and so conveniently located. They give a credit every night at the lobby bar or spa fo offset the cost of the daily fee which is really nice. Will definitely stay there when I’m in NYC next time.